Office / Customer Service Associate

3 days ago

Thornhill, Canada Winsham Fabrik Canada Ltd. Full time

Winsham Fabrik Canada Ltd.

Markham, ON

Full-time, Permanent

LOCATION: Markham, ON

**Start Date: Immediate**

**The Opportunity**:
Winsham is a leading wholesaler, manufacturer, and distributor of bed, bath, table, healthcare, kitchen, and utility linen. We are a favorite Canadian supplier to commercial and institutional customers, as well as the hospitality, healthcare, and special events industry.

We are searching for an Office / Customer Service Associate to join our team. Reporting to the CEO, the individual will lead the day to day in-office experience for WINSHAM and provide an exceptional level of service to internal and external clients as the primary contact at the Toronto office and all workplace issues throughout the office. This is a full-time position, working in our Markham office.

The Associate will be the first point of contact for anything related to the physical workplace, and will have the opportunity to manage contractors, vendors and trades to resolve workplace issues and improvements. Specific duties include:

- Repairs & Maintenance - Coordination and scheduling of office maintenance and repairs including mechanical, electrical, plumbing and any other physical elements of the office environment
- Office Services - Ensure the smooth operation of office services such as, cleaning, pest control, etc.
- Front Desk - Provide front desk support and customer service
- Health and Safety - Act as the Co-Chair of the Joint Health and Safety Committee. Ensure the workplace environment is compliant with all applicable regulations and codes.
- Financial Support - Bank deposits and credit cards charges for sales orders.
- Sales support - Prepare sales reports for the sales team.
- Freight - Geotab tracking and reporting in-house delivery driver routes. Manage Canpar freight activity including returns, disputes, etc.
- Other duties as assigned

**Qualifications**:

- Outstanding interpersonal skills - Have effective communications skills (both written and verbal) to ensure that all communications to team members, clients and vendors are professional and of the highest quality
- Able to read, write and understand English
- Working knowledge of MS Office (mainly Excel and Word)
- Excellent planning, and strong organizational skills
- High level of accuracy and attention to detail
- Strong problem solving and decision-making skills
- Punctual, professional, and reliable
- Must be able to work independently, as well as in a team environment
- Able to build and manage relationships within team and across functional departments
- Minimum of 3-year general office and customer service experience

**Ability to commute**:

- Markham, ON: reliably commute to work location

Work remotely:

- No

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Thornhill, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Office / Customer Service: 3 years (required)

Work Location: One location

  • Bilingual Customer Service Advisor

    7 months ago

    Thornhill, Canada CAA Club Group Full time

    **About Us**: At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. **Who we are**: As Canada's largest automobile association, we...

  • Omni Customer Fulfillment Associate

    7 months ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Cosmetics Customer Experience Sales Floor Associate

    1 week ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: 1. Greets all customers in a polite and friendly manner. 2. Assists customers by promoting products/services, locating merchandise and making purchase...

  • Sales and Service Associate

    4 months ago

    Thornhill, Canada Hertz Full time

    **Wage: $17.00 hourly The **Sales and Service Associate **consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and...

  • Customer Service Associate

    7 months ago

    Thornhill, Canada Aroma Espresso Bar Promenade mall Full time

    Answer customer questions and provide technical sales support - Operate cash register and handle financial transactions - Maintain a clean and organized storeQualifications: - Excellent customer service skills - Strong organizational skills - Ability to manage time effectively - Fluent in English - Previous retail or customer service experience is...

  • Customer Relations Specialist

    7 days ago

    Thornhill, Canada CAA Club Group Full time

    **About Us**: Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. **Who we are**: As Canada's largest automobile...

  • Bilingual (Russian/english) Customer Service

    7 months ago

    Thornhill, Canada Scotiabank Full time

    Requisition ID: 197670 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Service Representative

    3 months ago

    Thornhill, Canada SN Insurance Brokers Inc. Full time

    Are you looking for a challenging position where you can grow and be part of a fun, dynamic team? Are you a natural people person who loves to be the face of the company? We are a dynamic and fast growing Insurance Brokerage located in Thornhill to service our customers across Ontario. We provide our valued customers with various insurance products to...

  • Customer Service Representative

    7 months ago

    Thornhill, Canada SN Insurance Brokers Inc. Full time

    Are you looking for a challenging position where you can grow and be part of a fun, dynamic team? Are you a natural people person who loves to be the face of the company? We are a dynamic and fast growing Insurance Brokerage located in Thornhill to service our customers across Ontario. We provide our valued customers with various insurance products to...

  • Financial Services Associate

    6 days ago

    Thornhill, Canada Shinhan Bank Canada Full time

    The Financial Services Associate (FSA) plays a key role to advance our Bank’s market position and financial growth, and advance Shinhan’s presence in the community. The FSA is a strong relationship builder who is able to develop a rapport with new clients and provide support that will continually improve the relationship and advance our Bank’s presence...

  • Service Associate

    2 months ago

    Thornhill, Canada Ibushi Full time

    **Service Associate - Upscale Omakase Sushi Restaurant** Be part of the opening team at IBUSHI, an exciting new omakase sushi restaurant located at the crossroads of Markham, Richmond Hill, and Thornhill. Nestled in the heart of these vibrant, diverse communities, our restaurant is poised to become a culinary destination where exceptional ingredients and...

  • Customer Service Representative

    7 months ago

    Thornhill, Canada Elle Management Inc. Full time

    ** Fantastic Opportunity** **FULL TIME 40hrs/week..** 1 SHIFT (**SUN **to **WED**) - Schedule includes **weekend incentive**, work 8hrs from 9am-5pm Sunday and get paid for 10hrs; Monday to Friday are 8:30am - 6:30pm. **Applicant must be flexible.** **REQUIREMENTS**: Seeking Enthusiasm & Positive Energy... we are looking for a UNIQUE individual who are...

  • Customer Service Liaison

    1 week ago

    Thornhill, Ontario, Canada Partners in Credit Inc Full time

    Partners in Credit IncWe are seeking a highly skilled Customer Service Liaison to join our team. The ideal candidate will possess strong communication skills, have previous experience in a collection agency and/or client services, and be proficient in MS Office.About the Role:Primary point of contact for clients via telephone and emailAddress Client...

  • Customer Service Representative

    2 months ago

    Thornhill, Canada Honda of Thornhill Full time

    Customer Service Representative Honda of Thornhill, Thornhill, ON L4J1A1 Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you! We're...

  • Directs Store Delivery Associate

    7 months ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....

  • Customer Service Specialist

    1 week ago

    Thornhill, Canada Enhanced Care Clinic | Gotodoctor.ca Full time

    We are looking for a Customer Service Specialist to assist the team in onboarding new customers, improving the customer experience and helping the sales team with daily tasks. **Location**: Remote (90%) and Thornhill (10%) **Responsibilities** - Ensures full customer satisfaction and maintains a friendly, helpful demeanor - Engage new customers and...

  • Customer Service Advocate

    3 weeks ago

    Thornhill, Ontario, Canada Partners in Credit Inc Full time

    We are seeking a skilled Customer Service Advocate to join our team at Partners in Credit Inc. In this dynamic role, you will be the primary point of contact for clients, utilizing strong communication skills to address their inquiries and resolve emerging issues.The ideal candidate will have previous experience in a collection agency and/or client services,...

  • Consumables Associate

    6 months ago

    Thornhill, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...

  • Customer Care Claims Specialist

    7 months ago

    Thornhill, Canada CAA Club Group Full time

    **About Us**: Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. **Who we are**: Get ready to drive your career forward....

  • Customer Care Claims Specialist

    2 months ago

    Thornhill, Canada CAA Club Group Full time

    **About Us**: Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. **Who we are**: Get ready to drive your career forward....