Customer Service Advocate

1 day ago


Thornhill, Ontario, Canada Partners in Credit Inc Full time

We are seeking a skilled Customer Service Advocate to join our team at Partners in Credit Inc. In this dynamic role, you will be the primary point of contact for clients, utilizing strong communication skills to address their inquiries and resolve emerging issues.

The ideal candidate will have previous experience in a collection agency and/or client services, with proficiency in MS Office and excellent problem-solving abilities. Familiarity with Debt Master / DRS is an asset, but not mandatory.

This is a full-time opportunity with a salary range of $2,800-$3,300 per month. The schedule is Monday to Friday, with flexible language requirements. French is not required.

As a Customer Service Advocate, you will:

  • Communicate with clients via telephone and email
  • Address client inquiries and resolve emerging issues
  • Provide product and service information
  • Manage and distribute emails from the general mailbox

You will also have the opportunity to work in a dynamic environment, interact with a diverse client base, and enjoy employee benefits such as paid training, medical benefits eligibility, and great growth and management development opportunities.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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