Tourism Assistant

5 months ago


Vancouver, Canada Force Four Entertainment Groups Full time

**Now Hiring: Remote assistant with higher salary**_
- **Location: 100% remote - work from anywhere**_
- Salary: _**CA$190 - CA$380 **_per day, competitive, with extra bonus for outstanding performance_

**'''Duties:'''**
- Provide excellent customer service to all guests_
- Assist with check-in and check-out procedures_
- Handle guest inquiries and resolve any issues or complaints_
- Assist with administrative tasks such as filing, data entry, and answering phone calls_
- Collaborate with other team members to ensure smooth operations_
- **Responsibilities**:_
- Answer and direct phone calls in a polite and professional manner
- Greet and assist visitors, providing excellent customer service
- Handle guest inquiries and provide accurate information about the hotel and its services
- Assist with check-in and check-out procedures
- Maintain a clean and organized front desk area
- Handle guest complaints or concerns, escalating to management when necessary
- Assist with administrative tasks such as filing, data entry, and photocopying_
- **Qualifications**:_
- Previous experience working with phone systems and front desk operations is preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in multiple languages is a plus, especially if the hotel caters to international guests
- Familiarity with hotel operations and hospitality industry practices is beneficial_

**Please note that this is a general job description for an Assistant position. The specific duties and requirements may vary depending on the industry and company.**

**Job Type**: Part-time

**Salary**: $190.00-$380.00 per day

Expected hours: 20 per week

**Benefits**:

- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Vancouver, BC V5K 3G4 (required)

Ability to Relocate:

- Vancouver, BC V5K 3G4: Relocate before starting work (required)

Work Location: Hybrid remote in Vancouver, BC V5K 3G4


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