Chrysalis - Lead Systems Administrator
5 months ago
**What We Do**:
**How We Do it**:
Chrysalis operates at the centre of a network of affiliated companies. It is a "meta company," in which our vision for a world where people bring their whole selves to whatever they do and engage creatively and constructively to the benefit of all informs not only what we develop and market, but also how we operate and organize ourselves. We focus on investing in human nature, creating the conditions for people to come together with the right information and inspiration, cultivate ideas, elevate their efforts, and create meaningful experiences. We've seen that when we focus on people first, they will then create the results that allow our companies to excel and give back.
We are on a self-management journey. As we work to move away from the restrictions of hierarchy, teams are building collaborative peer-based networks where there are no bosses. Decisions are meant to be distributed to the people who are best able to make the decisions which means more freedom for individuals to contribute at their highest levels. We are purpose-driven and people-first. We focus on investing in human nature, creating the conditions for people to come together with the right information and inspiration, cultivate ideas, elevate their efforts, and create meaningful experiences. By investing in human nature, we see our people create the results that allow our companies to excel and give back. Additionally, we are currently on the road to building a diverse and inclusive environment. Working at Chrysalis means always looking at ways to be better.
**Reports To**: Lead, Employee Technical Services, Chrysalis
**Team Description**
Employee Technical Services (ETS) provides our employees with innovative and unified IT services. Supporting our dynamic and evolving environments, ETS operates with two core teams: IT Support and Systems Administration. As a Lead Systems Administrator, you will engineer, maintain, and support the systems and services used by Chrysalis employees. You will participate in the strategic planning, Research and Development (R&D), budgeting, implementation, and operation of our corporate IT infrastructure for a rapidly growing organization.
This is a fast-paced and challenging role, requiring a keen ability to assess, prioritize, and appropriately respond to multiple (and often competing) tasks, requests, and projects.
You will lead a diverse team of passionate and creative thinkers dedicated to their craft and mentorship, with the purpose to create amazing IT experiences for all our employees.
In addition to supporting our growing organization with staff operating across Canada and the US, we are always in pursuit of new value-driven approaches and technologies. We will be interested in knowing what you are learning, what you are passionate about, and where your curiosity will take you next.
This team has numerous responsibilities, and we will expect you to be a positive, enthusiastic collaborator to address them.
**Responsibilities**:
- Leadership of the Systems Administration team including prioritizing and assigning work, performance management, and related employee activities.
- Implementation, management & security of the hybrid server and network infrastructure for the Corporate IT environment
- Methodical problem solving and technology expertise to assist IT Support with challenging issues.
- Coordinate and collaborate with internal teams and external partners on infrastructure projects
- Create and maintain systems & network documentation
- Provide skill development and mentorship to the ETS team
- Work with Risk and Compliance and other teams on security and compliance initiatives as related to the employee IT environment
- Contribute to and participate in the strategic planning process
- Analyze and track hardware and software licensing, support, and renewals
- Administer, and monitor the M365 platform, Azure AD, and on-premises Active Directory
- Oversee systems, security, patching, and upgrades
**Qualifications**:
- 5-7 years' experience in a similar role leading a corporate infrastructure team
- 2+ years' experience of team leadership in system administration role
- Windows systems administration experience
- Network administration experience
- Cybersecurity experience
- Infrastructure modernization & migration experience
- Strong time management skills with the ability to be self-directed and thrive in a fast-paced and dynamic environment
- Experience working under change management, SOC2, SSAE, ISO27001 and other compliance regulated environments
- Ability to lead technical discussions and projects in an organized, collaborative, and inclusive manner
**Core Technologies**
- Active Directory, ADFS, and Azure AD (DHCP, DNS, Group Policy, AD Federation Services)
- Microsoft 365 Enterprise, including Exchange Online and Power BI, SharePoint & Teams
- Networking (Cisco, Fortinet, Meraki)
- Security (Microsoft, Cisco, CIS, NIST)
- Configuration, Patch, an
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