Service Writer
1 month ago
**Parts for Trucks** is a leading heavy-duty truck repair shop, committed to providing top-notch service and repair solutions for all makes and models of heavy-duty trucks and trailers. Our team of highly skilled technicians and service professionals’ pride themselves on delivering exceptional customer service and maintaining the highest standards of quality in the industry.
We are seeking a dedicated and detail-oriented Service Writer to join our team. The Service Writer will be the primary point of contact for our customers, responsible for managing service requests, providing estimates, and ensuring smooth communication between customers and our repair team. The role requires excellent organizational skills, strong communication abilities, and a thorough understanding of heavy-duty truck repair processes.
**Day Shift (M-F; 7:30am to 4:00pm) and Evening Shift (M-T; 2:00pm-12:00am) Available.**
**Responsibilities Include**:
- Great customers and offer excellent customer service from intake to release of their vehicles.
- Create detailed and accurate service orders based on customer input and vehicle condition.
- Provide clear and accurate estimates for labor, parts, and additional services.
- Communicate with customers to explain service recommendations, answer questions, and provide updates on repair status.
- Coordinate with the repair team to ensure timely completion of services.
- Maintain detailed records of services performed, parts used, and customer communications.
- Handle customer inquiries, complaints, and concerns professionally and efficiently.
- Ensure all necessary paperwork is completed accurately and on time.
- Ensure that services completed for customers meet company quality standards.
- Invoice and collect payment from customers for services rendered.
**Qualifications**:
- High school diploma or equivalent; additional technical training in automotive or diesel repair/technology is a plus.
- Previous experience as a Service Writer, or in a similar role in a heavy-duty truck or automotive repair shop.
- Strong knowledge of heavy-duty truck systems, components, and repair procedures.
- Excellent communication and interpersonal skills.
- Proficient in using computer systems and software for service management.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
We offer a competitive compensation package, including group benefits, retirement savings plan, employee assistance program, and stable employment. Earnings will be commensurate with qualifications and experience.
Parts for Trucks is an equal opportunity employer. We value a diverse and inclusive workplace and are committed to equitable hiring practices.
**Job Types**: Full-time, Permanent
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- Day shift
- Evening shift
Work Location: In person
-
Service Writer
2 months ago
Dartmouth, Canada Parts for Trucks Full time**Parts for Trucks** is a leading heavy-duty truck repair shop, committed to providing top-notch service and repair solutions for all makes and models of heavy-duty trucks and trailers. Our team of highly skilled technicians and service professionals pride themselves on delivering exceptional customer service and maintaining the highest standards of quality...
-
Service Writer/advisor
6 months ago
Dartmouth, Canada Rhino Truck Lube Centre Full time**Rhino Truck Lube Centre is looking for an experienced, Service Writer/Advisor to join our team at our new facility in Dartmouth! This is an exciting opportunity to be part of the first drive through, no appointment, warranty approved service centre in Dartmouth, servicing the commercial and heavy-duty sector.** **Service Writer/Advisor duties include, but...
-
Service Writer
6 months ago
Dartmouth, Canada Armour Transportation Systems Full timeArmour Transportation Systems is currently seeking a **Service Writer** **to join our operations team in** Dartmouth, Nova Scotia.** **Essential Duties and Responsibilities**: - Collaborate daily with the Fleet Maintenance and Operations teams, for scheduling of equipment preventative maintenance (PM) - Monitor Request for Repairs (ROR) and ensure these...
-
Technical Writer/editor
6 months ago
Dartmouth, Canada JASCO Applied Sciences Full time**Position Overview** The Technical Writer / Editor is responsible for writing and editing technical documentation and reports for the organization’s products and services. This person must have excellent writing and communication skills and be able to translate technical and scientific terms into text that any reader can...
-
Documentation Specialist
7 months ago
Dartmouth, Canada True North HR Consulting Full timeSalary: $70,000 - $85,000 per annum **“Immediate for Hire”** We seek a **Documentation Specialist/Bid Writer**, reporting to the Program Manager, Industrial and Operational Excellence. **This role is a hybrid work model with three days per week in the office at at 25 Parker Street, Dartmouth, Nova Scotia, and two days remote. For the first 90 days of...
-
Bilingual Service Writer
6 months ago
Dartmouth, Canada United Rentals, Inc. Full time**_Great company. Great people. Great opportunities._** En tant que rédacteur de service - Services d'équipement client (CES) chez United Rentals, vous serez responsable des tâches administratives liées au service et à la maintenance. Ces tâches comprennent, mais sans s'y limiter, l'exécution des ordres de travail, le suivi du temps des techniciens,...
-
Service Writer
2 months ago
Dartmouth, Canada Full Throttle Power Sports Ltd Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 to 44 hours per week - Education: - Expérience: - **Education**: - Other trades certificate or diploma - ** Work setting**: - Retail/wholesale establishment/distribution centre - Automobile repair services - ** Tasks**: - Develop communication strategies - Implement...
-
service writer
2 months ago
Dartmouth, Canada Full Throttle Power Sports Ltd Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 to 44 hours per weekEducation: Expérience: EducationOther trades certificate or diplomaWork settingRetail/wholesale establishment/distribution centreAutomobile repair servicesTasksDevelop communication strategiesImplement communication strategies and programsAct as spokesperson for...
-
service writer
2 months ago
Dartmouth, Canada Full Throttle Power Sports Ltd Full timeWork Term: PermanentWork Language: EnglishHours: 40 to 44 hours per weekEducation: Other trades certificate or diplomaExperience: 2 years to less than 3 yearsWork settingRetail/wholesale establishment/distribution centreAutomobile repair servicesTasksDevelop communication strategiesImplement communication strategies and programsAct as spokesperson for an...
-
Service Advisor
6 months ago
Dartmouth, Canada Peterbilt Dartmouth Full time**Rev Up Your Career at Peterbilt Atlantic!** **Peterbilt Atlantic Dartmouth** is on the lookout for a Service Advisor to join our dynamic team. With our brand-new facility set to open this summer, we're offering an unparalleled opportunity to work in a cutting-edge environment. This is your chance to be at the forefront of developing state-of-the-art...
-
Account Representative Customer Service
3 weeks ago
Dartmouth, Canada Stantec Full timeJoin a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 locations across 6 continents. Explore opportunities in Financial Services.Your OpportunityStantec is looking for a detail-oriented and proactive Accounts Receivable...
-
Service writer
7 months ago
Dartmouth, Canada GTL Transportation Inc Full timeEducation: Expérience: EducationNo degree, certificate or diplomaWork settingTransportationScreening questionsAre you currently legally able to work in Canada?Do you have previous experience in this field of employment?Experience1 year to less than 2 yearsDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per week
-
Service Writer
6 months ago
Dartmouth, Canada GTL Transportation Inc Full timeEducation: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Transportation **Screening questions**: - Are you currently legally able to work in Canada? - Do you have previous experience in this field of employment? **Experience**: - 1 year to less than 2 years - Durée de l'emploi: Permanent - Langue de travail:...
-
Service Advisor
6 months ago
Dartmouth, Canada Peterbilt Dartmouth Full timeRev Up Your Career at Peterbilt Atlantic!Peterbilt Atlantic Dartmouth is on the lookout for a Service Advisor to join our dynamic team.With our brand-new facility set to open this summer, we're offering an unparalleled opportunity to work in a cutting-edge environment.This is your chance to be at the forefront of developing state-of-the-art facilities...
-
Financial Analyst
6 months ago
Dartmouth, Canada Harvard Developments Corporation Full timeAre you highly motivated with proven financial skills and the ability to build client relationships? We are looking for a qualified individual to join our forward-thinking team of surety professionals involved in the business of contract and commercial surety bonding throughout Canada. Western Surety Company is one of the largest writers of surety bonds for...
-
Shop Foreman/woman
6 months ago
Dartmouth, Canada Parts for Trucks Full timeParts for Trucks is a leading provider of heavy-duty truck repair services, specializing in maintaining and repairing vehicles in the heavy-duty transportation industry. With operations coast to coast, we are committed to delivering high-quality service to our valued customers. With a dedicated team of skilled technicians, we take pride in our commitment to...
-
Foreman/woman
7 months ago
Dartmouth, Canada Parts for Trucks Full timeParts for Trucks is a leading provider of heavy-duty truck repair services, specializing in maintaining and repairing vehicles in the heavy-duty transportation industry. With operations coast to coast, we are committed to delivering high-quality service to our valued customers. With a dedicated team of skilled technicians, we take pride in our commitment to...
-
Accounts Receivable Representative
4 weeks ago
Dartmouth, Canada Stantec Full timeAccounts Receivable Representative - ( 2400047X ) **Description** Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 locations across 6 continents. Bringing together individuals with diverse...