Service Advisor

1 week ago

Dartmouth, Canada Peterbilt Dartmouth Full time

Rev Up Your Career at Peterbilt Atlantic

Peterbilt Atlantic Dartmouth is on the lookout for a Service Advisor to join our dynamic team.
With our brand-new facility set to open this summer, we're offering an unparalleled opportunity to work in a cutting-edge environment.
This is your chance to be at the forefront of developing state-of-the-art facilities alongside the industry’s top technical team, all while representing the iconic Peterbilt brand in Eastern Canada.

Why Join Us?

At Peterbilt Atlantic, we not only offer competitive compensation but also a comprehensive benefits package designed to support the growth of our team members:

  • Blue Cross Insurance: Comprehensive health coverage to keep you and your family healthy.
  • RRSP Contributions: Invest in your future with our retirement savings plan.
  • Vacation: Enjoy paid vacation to relax and recharge.
  • Long-Term Disability: Feel secure with income protection.
  • Paid Training: Benefit from paid factory training and continuous learning opportunities.
  • Exclusive Discounts: Save on our products and services.
  • Family owned and operated
  • Long term job security

 

Responsibilities

  • Working knowledge of Service department SRT is a must
  • Ability to identify, search and fill parts orders as it relates to Heavy Duty trucks
  • Greets customers promptly
  • Obtains customer and vehicle information
  • Clearly reports all vehicle symptoms as described by the customer
  • Determines and recommends needed maintenance base on age, mileage, and vehicle history
  • Prepares complete and accurate estimate of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee mechanics working on vehicles, including their time management/efficiency, parts ordering, job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate

Qualifications

  • Previous experience as a service writer, service advisor, or service manager
  • Knowledge of repair SRT for heavy trucking industry
  • Proven record of achieving exceptional customer satisfaction
  • Above-average energy level
  • A desire for a long-term career with a growing organization
  • Strong communication and customer relations skills
  • General understanding of various functions of a distribution center
  •  CDK software knowledge an asset
  • Computer-literate with the ability to learn and become proficient in any software programs
  • Valid driver’s license and a clean driving record

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws. 

  • Automotive Service Advisor

    3 weeks ago

    Dartmouth, Canada Larry Hatt's Auto Service Limited Full time

    We are a busy automotive repair facility in Cole Harbour with a 4.7-star Google rating. We have an immediate availability for a Service Advisor / Customer Service Representative. We offer a friendly, low-stress environment with a great team. Responsibilities include booking vehicle service appointments, preparing estimates, posting and receiving invoices,...

  • Automotive Service Advisor

    2 weeks ago

    Dartmouth, Canada Larry Hatt's Auto Service Limited Full time

    We are a busy automotive repair facility in Cole Harbour with a 4.7-star Google rating. We have an immediate availability for a Service Advisor / Customer Service Representative also with light bookkeeping/accounting experience or a willingness to learn bookkeeping and accounting. We offer a friendly, low-stress environment with a great...

  • Service Advisor

    3 weeks ago

    Dartmouth, Canada KMM Mechanical and Fabrication Full time

    Hiring a service advisor to greet customers, record their complaints, take keys, start work orders, order parts & work directly with technicians. Answer incoming calls, & communicate with customers, and also take payments on completed work orders. Must have previous Service Advisor experience **Job Types**: Full-time, Permanent **Salary**: $25.00-$32.00...

  • Service Advisor

    3 weeks ago

    Dartmouth, Canada MacKay's Truck Center Full time

    **Career Opportunity** **Service Advisor** MacKay’s Truck & Trailer Center is a full-line Volvo, Mack, Isuzu and Hino truck dealership, with locations in Truro and Dartmouth, Nova Scotia. We currently have a job opening for a permanent full-time Service Advisor working dayshift, Monday to Friday. This position is at our Dartmouth location. This is an...

  • Service Advisor

    2 weeks ago

    Dartmouth, Canada AutoCanada Inc. Full time

    **Service Advisor** **Dartmouth Chrysler Dodge Jeep Ram** **Dartmouth, NS** We are looking for ** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Dartmouth Chrysler Dodge Jeep Ram **is looking for a friendly and motivational individual to fill this position. You will play a key...

  • Service Advisor

    3 weeks ago

    Dartmouth, Canada AutoCanada Inc. Full time

    **Service Advisor** **Dartmouth Chrysler Dodge Jeep Ram** **Dartmouth, NS** We are looking for - ** **a - **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! - **Dartmouth Chrysler Dodge Jeep Ram **is looking for a friendly and motivational individual to fill this position. You will play a...

  • Service Advisor

    1 month ago

    Dartmouth, Canada East Coast International Trucks Full time

    **SERVICE ADVISOR** Location: Dartmouth, NS We are currently seeking a positive, energetic individual to join our team in **Dartmouth, NS** as a **Service Advisor**. If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be. The Service Advisor is an integral and vital part of...

  • Service Advisor

    1 week ago

    Dartmouth, Canada AutoCanada Inc. Full time

    **Service Advisor** **Dartmouth Chrysler Dodge Jeep Ram** **Dartmouth, NS** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Dartmouth Chrysler Dodge Jeep Ram **is looking for a friendly and motivational individual to fill this position. You will play a key role...

  • Service Advisor

    2 months ago

    Dartmouth, Canada Steele Chevrolet Full time

    **Do you have a keen knowledge of vehicles and a career history based on client service? Why not combine those skills and begin your career as an Automotive Service Advisor.** **Steele Chevrolet has an immediate requirement for a Service Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...

  • Service Advisor

    2 weeks ago

    Dartmouth, Canada East Coast International Trucks Full time

    SERVICE ADVISORLocation: Dartmouth, NSWe are currently seeking a positive, energetic individual to join our team in Dartmouth, NS as a Service Advisor.If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be.The Service Advisor is an integral and vital part of the Service...

  • Service Advisor

    2 months ago

    Dartmouth, Canada East Coast International Trucks Full time

    **Location: Dartmouth, NS** We are currently seeking a positive, energetic individual to join our team in **Dartmouth, NS** as a **Service Advisor**. If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be. The Service Advisor is an integral and vital part of the Service...

  • Service Advisor

    1 week ago

    Dartmouth, Canada Steele Chevrolet Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Steele Chevrolet is seeking a Service Advisor to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...

  • Parts & Service Advisor

    4 weeks ago

    Dartmouth, Canada NS Diesel & Automotive Repair LTD. Full time

    _Parts/Service Advisor _ N.S Diesel & Automotive is looking for an experienced parts/service advisor. If you would like to work in a privately owned business that has a wide base of long time loyal customers, steady growth, positive attitudes, and defines what the word teamwork really means; this is the place for you. We offer competitive wages, and...

  • Service Advisor

    3 weeks ago

    Dartmouth, Canada East Coast International Trucks, Inc. Full time

    We are currently seeking a positive, energetic individual to join our team in **Dartmouth, NS** as a **Service Advisor**. If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be. The Service Advisor is an integral and vital part of the Service Department Team. We are seeking a...

  • Service Advisor

    2 weeks ago

    Dartmouth, Canada Steele Chevrolet Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.Steele Chevrolet is seeking a Service Advisor to join our teamAs an employee of Steele Auto Group, we always put you first. You can expect competitive compensation...

  • Automotive Service Advisor

    4 weeks ago

    Dartmouth, Canada Eastern Autowerks Full time

    Job Summary: We are seeking a Service Advisor to join our team at Eastern Autowerks. The Service Advisor will be the liaison between customers and the service department, ensuring excellent customer service and efficient vehicle maintenance. **Responsibilities**: - Greet customers and assist them with scheduling service appointments - Listen to customers'...

  • Service Advisor

    1 month ago

    Dartmouth, Canada East Coast International Trucks, Inc. Full time

    We are currently seeking a positive, energetic individual to join our team in **Dartmouth, NS **as a **Service Advisor**. If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be. The Service Advisor is an integral and vital part of the Service Department Team. We are seeking a...

  • Automotive Service Advisor

    1 week ago

    Dartmouth, Canada Garage-EV LTD Full time

    Service Advisor Job Description EV experience not a requirement and training available. **Responsibilities**: - Greet customers and provide them with exceptional customer service - Provide accurate and timely estimates for repairs and services - Schedule appointments for customers - Communicate with customers throughout the repair process - Ensure that...

  • Automotive Service Advisor

    3 weeks ago

    Dartmouth, Canada Garage-EV LTD Full time

    Service Advisor Job Description EV experience not a requirement and training available. **Responsibilities**: - Greet customers and provide them with exceptional customer service - Provide accurate and timely estimates for repairs and services - Schedule appointments for customers - Communicate with customers throughout the repair process - Ensure that...

  • Service Advisor

    4 weeks ago

    Dartmouth, Canada East Coast International Trucks, Inc. Full time

    We are currently seeking a positive, energetic individual to join our team in **Dartmouth, NS **as a **Service Advisor**. If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be. The Service Advisor is an integral and vital part of the Service Department Team. We are seeking a...