Director, Conflict Management Services

2 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - Excluded M&P

Job Profile

XMP - Human Resources, Level E

Job Title

Director, Conflict Management Services

Department

Strategic Advisory Partnerships and Support Services | Central Human Resources

Compensation Range

$11,364.67 - $17,733.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

February 29, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

UBC is committed to fostering a positive and respectful working environment in which all our community members are respected, where all members of the UBC community are treated fairly, where dialogue and discourse within the workplace is handled with respect, and where the diversity of UBC faculty, staff and student employees have equal opportunity to participate in the life and work of the university.

In collaboration with colleagues in other offices, the Director, Conflict Management Services will be responsible for providing leadership, oversight, and expertise to the University on conflict management/engagement practices, including strategic planning, capacity building of Leaders around conflict management practices, providing guidance, advice and intervention on active conflicts as needed, and supporting all faculties, units, leaders and employees in the workplace with a focus on restorative and sustainable outcomes, including post conflict support, leading to higher workplace engagement.

The Director develops proactive strategies to educate and strengthen leaders’ capacity to engage and support conflict management by building awareness and competencies, and focusing on restorative and sustainable ways of engaging with conflict. This is in service of creating a culture of engagement with conflict through open, productive communication by leaders, and supporting them in building their curiosity and expertise in handling these situations at a local level. The Director will also work on coordinating existing education, tools, and programs with other offices, through building and leading communities of practice.

The Director creates and drives the vision of a conflict engagement office that designs, develops, and implements initiatives and interventions for all leaders and employees, including staff, faculty, and student employees to influence behavior change and enhance interpersonal and community capacity, resulting in positive and productive workplace engagement. This will include working with units on active conflict(s) and providing support and interventions in partnership with leaders and employees.

The Director and their team will partner with units, faculties, leaders, employees, and human resources or other offices to support restorative practices after an investigation or a conflict intervention has completed, providing spaces for healing and a path to sustainable post conflict workspaces.

The Director reports to the Associate Vice-President, Human Resources, and will work closely with conflict engagement counterparts within the University, human resources, and other key stakeholders to support faculties and units.

Organizational Status

Reports to the Associate Vice President, Human Resources. Over time, the Director will build a team of Conflict Management Specialists that proactively develop and implement conflict management education initiatives, toolkits, and support conflict education and awareness programs, while also supporting leaders and employees with emerging and ongoing conflict within the workplace.

This position develops partnerships across the University community, including with other conflict engagement resources and teams, human resources, heads of units, and/or unions and associations as appropriate. They will assess conflict engagement needs and design the vision, strategy, and programming to build conflict management capacity across the University.

They will build relationships with individuals, community organizations, professional organizations, post-secondary institutions, and other partners to enhance the University’s goal of being a top employer and share and learn from best practices.

Work Performed- Leads the creatio

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