Unit Manager, Office Services

5 months ago


Dartmouth, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We’re looking for a Unit Manager, Office Services, to join our growing team

**What you’ll do here**:
Facilities & Office Services
- Oversee workflows and take action to ensure performance (ie. Adjust timelines, solve problems)
- Supervise maintenance work and service delivery to ensure that the facility is fully operational
- Provide administrative leadership in managing people, infrastructure, and facilities
- Administer operational procedures to ensure that the department runs smoothly
- Plan and facilitate effective meetings
- Implement changes and new systems or programs within the department
- Liaison with I.T. for technology support (cabling, telephones etc.)
- Monitoring of phone statistics for reception to ensure optimal productivity and capacity.
- Maintain a can-do attitude when facing difficult situations or long projects involving different departments.

Evaluate performance
- Conduct performance reviews on a regular basis
- Deliver ongoing feedback and address performance issues
- Recognize training needs and ensure that staff gain needed skills
- Collaborate with staff members to create and implement development plans and role modifications
- Set, monitor and manage individual and team performance goals.
- Create strategies to better utilize staff and space
- Ensure continuity of the team through cross-training and succession planning
- Coaching, including providing feedback to direct reports on behaviours and competencies and on ways to improve and manage efficiency.

Monitor and Control departmental Budget
- Maintain Vendor relationships while staying within the allocated budget
- Complete Appropriate budgeting and financial reporting
- Effectively allocate available resources
- Approve payment of accounts payable in the Oracle Purchase System

**What you bring to the table**:

- University Degree or any equivalent combination of education and experience
- Minimum 3 years of P&C insurance experience
- Previous management, supervising and leadership experience
- Can coach, motivate and develop administrative support clerks
- Strong customer service orientation
- Can thrive in a constantly changing environment
- No Canadian work experience required however must be eligible to work in Canada.

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écout



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