Office Assistant

2 weeks ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where appropriate.

**Responsibilities**:
The Office Assistant will contribute to the efficient running of Western Technology Services by performing a range of administrative tasks in accordance to department and campus policies and procedures. The incumbent will assist with the day to day administrative activities in the department, provide back-up support for other administrative roles, provide HR support such as completing reference checks, and respond to general inquiries acting as the first point of contact for the WTS main office.

The incumbent will handle incoming and outgoing mail, phone requests and completion of reference checks in a confidential and timely manner. The incumbent will assist in ensuring that supplies inventories are adequate and maintained, and assist with the preparation and processing of any required documentation. The Office Assistant will assist with the coordination of meetings and events, ensure any required resources are available, and that any associated documentation is prepared.

The schedule for this position will be 9:30 a.m. - 3:30 p.m. Monday through Thursday and 9:30 a.m. - 1:30 p.m. Friday. Please note that there might be times where the Office Assistant will be asked to work additional hours to help with office coverage, this will be discussed in advance of the departmental needs.

**Qualifications**:
**Education**:
- Community College Diploma in an administrative field

**Experience**:
- 1 year of administrative experience providing customer service

Skills, Abilities & Expertise:
- Knowledge of general office procedures
- Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
- Computer skills with the ability to learn and use software programs
- Basic computer skills in Microsoft Office Suite, experience using Visio and CANVA would be considered an asset
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to follow formal business practices with high attention to detail
- Ability to multi-task and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands
- Personable and courteous in working relationships with colleagues, students and the public
- Demonstrated ability to understand and resolve external and internal partner issues
- Ability to work independently and effectively as a member of the team to achieve department goals
- Ability to work in a manner that is compliant with confidentiality requirements
- Strong keyboarding skills

***Salary for this position will be based upon the incumbent's experience**

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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