Sales Bid Manager

5 months ago

Toronto, Canada LifeWorks Full time

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The primary responsibility of the Sales Bid Manager is to oversee the end-to-end lifecycle of the bid and pricing process for TELUS Health Retirement & Benefits solutions, often managing multiple opportunity workstreams in parallel.
- Assemble and lead project management of team for key bids, working closely with sales, deciding executives, and writing team to ensure delivery of high-quality proposals
- Utilize knowledge of multiple disciplines (defined benefit, health and welfare, system solutions/SaaS business, implementation process, etc.)
- Network and communicate with colleagues across business
- Define, execute, and maintain bid management best practices
- Identify and pioneer process improvement initiatives

Responsibilities include:

- Project manage the end-to-end bid process, setting a timeline with realistic deadlines to ensure on-time submission of a compliant and compelling bid
- Work with Sales Lead to ensure development of clear and compelling win strategy, ensuring win themes are woven throughout proposal and meeting materials
- Organize and host relevant meetings and provide minutes to all stakeholders involved
- Manage virtual bid teams and coordinate work between key solution requirements stakeholders, including input from key stakeholders (e.g., sales, marketing, business, product teams, finance, delivery, implementation, legal, IT/security, etc.)
- Follow up with relevant stakeholders regarding key information (proposed project team names, references, requirements, other items as required)
- Respond to internal stakeholders’ questions/queries in regard to the bid process and specific opportunity
- Ensure pricing is complete so that approval can be provided by appropriate Leaders
- Resolve issues/risks encountered throughout bid process
- Ensure proposal bid gets delivered as per established timeline
- Ensure proposal gaps are identified and addressed in a timely manner
- Coordinate team and materials for all presentations required as part of the bid process
- Drive continuous improvement, including gathering and sharing feedback from post-bid reviews
- Assist in identification of market trends

Qualifications/Skills
- Bachelor’s degree in Business Administration, Writing/Creative Writing, English, or industry related field preferred
- 10+ years related work experience, ideally within the Retirement/Health & Welfare industry
- Excellent communication (written and verbal), organizational, and interpersonal skills
- Demonstrated ability to manage multiple projects to successful completion
- Demonstrated ability to be a leader and an agent of change
- Demonstrated ability to manage risk, negotiate, and manage conflict
- Creative and innovative thinking
- Reliable, consistent, flexible, and adaptable
- Problem-solving skills and attention to detail
- Relationship-building and influencing skills
- Teamworking skills

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

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