Physiotherapy Receptionist and Assistant

3 months ago


Ottawa, Canada Expert Physio Plus Full time

**Expert Physio Plus** is offering a high standard of physiotherapy care in Ottawa. Our team includes Physiotherapists, Registered Massage Therapists, Kinesiologists and Physiotherapist Assistants. Our clinic excels in providing current and courteous care to everyone who seeks physiotherapy and rehabilitation. We believe in maintaining high standards that will benefit the client and are recognized in the community and insurance industry as promoters of premium quality health care.

The Medical Receptionist is responsible for ensuring the seamless and proficient flow of patients in a busy physiotherapy and rehabilitation center. The basic requirements of the position include: helping patients at reception and on the phone, booking appointments, collecting payments, and using electronic medical records. The Medical Receptionist must be professional, organized, flexible and able to multitask in a fast-paced, dynamic work environment.
- Experienced in patient/client service and has at least 1 year of experience working with people in a chiropractic, physiotherapy or massage therapy Clinic environment.
- Flexible to work shifts in the morning, afternoon, or evening. Shifts can begin as early as 8:30 a.m. and evening shifts end as late as 8:30 p.m.
- Exceptional customer service skills.
- A team player dedicated to working collaboratively with our healthcare providers.
- Quick learner.
- Great organizational and time management skills.
- Desire to learn, and work as a member of a dynamic team.
- Hard-working, self-motivated, and focused.
- Be able to multitask and pay extreme attention to detail.
- Passionate about client care.
- Fluent in reading, writing, and oral communication in English (French is an asset).
- Experience using Microsoft Office and Google Sheets
- Proficiency in Electronic Medical Records (EMR) is preferred.
- Previous experience working in a wellness-based clinic.
- First-hand knowledge of physiotherapy and/or massage therapy.
- Maintain confidentiality and use discretion.
- Possesses strong math skills, and is comfortable navigating various types of software.

**Medical Receptionist Duties and Responsibilities**:

- Welcoming and educating patients about our healthcare providers & services and guiding them throughout their experience at our Clinic
- Responding to online appointment requests in a timely manner
- Scanning of appropriate reports, charts and other documents into file import daily.
- Faxing and photocopying.
- Coordinating incoming and outgoing mail, packages, and deliveries.
- Taking payment, generating receipts and invoices and handling various patient and practitioner inquiries.
- Balancing day ends.
- Direct bill private Insurance at time of patient's appointment.
- Preparation of insurance documentation, both on paper and via electronic Insurance portals: HCAI, WSIB, TELUS Health, Blue Cross etc.
- Ensuring Inventory cabinets and Physiotherapy cart checklists are completed.
- Washing/drying laundry, folding laundry.
- Helping in daily cleaning and tidying of the clinic treatment areas and staff areas.

**What We Offer**:

- An hourly wage based on $17.00 to $20.00 per hour, commensurate with experience.
- Professional orientation, on-boarding support, and In-House training.
- Extended health and dental benefits.
- A productive, cohesive and caring work environment

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off

Schedule:

- Evening shift
- Monday to Friday

Work Location: In person



  • Ottawa, Canada Nepean Sports Medicine & Physiotherapy Centre Full time

    _**Part-time physiotherapy clinic receptionist position**_, in a fast-paced physiotherapy & allied health clinic. We have been serving the community for over 30 years; located adjacent to the Nepean Sportsplex. Position includes free parking, all medical-grade PPE, team support, growth opportunities, and a collaborative fun work environment! We focus on...


  • Ottawa, Canada Motion Works Physiotherapy Full time

    _**Interested in learning more about physiotherapy & clinic operations?**_ - **Thinking of pursuing healthcare studies? **_ - **Need a challenge or change?**_ - Some work required at secondary clinic (Nepean/Manotick) for staffing shortage.**_ Our services include: physiotherapy (Orthopedics, Pelvic Floor, Vestibular, Concussion, Paediatrics, and more),...


  • Ottawa, Canada PhysioExperts Full time

    Monday to Friday only. No weekends Optional Extended benefit for full-time employees only. **Job Types**: Full-time, Part-time, Permanent Pay: From $17.50 per hour **Benefits**: - Dental care - Extended health care - Paid time off - Vision care Flexible Language Requirement: - French not required Schedule: - Monday to Friday - No...


  • Ottawa, Canada Premier Physiotherapy Full time

    We are dedicated to helping our patients overcome pain and movement problems through personalized programs and expert care in the Ottawa region. We are committed to providing high-quality care and support to help our patients achieve their wellness goals. Position Overview: We are seeking a highly organized and efficient Administrative Assistant /...

  • Physiotherapy Aide

    6 days ago


    Ottawa, Canada Nepean Sports Medicine & Physiotherapy Centre Full time

    _**Interested in learning more about physiotherapy & clinic operations?**_ - **Thinking of pursuing healthcare studies? **_ - **Enjoy working with people, and different locations across Ottawa (Nepean, Stittsville, Manotick)? **_ - **Need a challenge or change?**_ - Most work would usually completed at central/west clinics (Nepean,Stittsville,...


  • Ottawa, Canada CN Physiotherapy Full time

    We are seeking a dynamic and ambitious physiotherapy assistant to join our team! CN Physiotherapy is a fast-growing Ottawa based physiotherapy clinic dedicated to providing high-quality patient centered care with friendly and compassionate team members. Our clinic is in a busy medical building, so we see a lot of traffic from doctors’ offices, labs, and...


  • Ottawa, Canada MapleCare Physiotherapy Clinic Inc Full time

    Are you a Team Player? Do you enjoy assisting an organization to grow? Can you handle working in a fast-paced (but friendly) office? MapleCare Physiotherapy is looking for the right fit for our team - is it you? We need a receptionist/physiotherapy assistant who works as a front desk person and is available from 20-25 hours a week. The times can be from **9...


  • Ottawa, Ontario, Canada Azzi Physiotherapy Professional Corporation Full time

    About the RoleWe are seeking a highly organized and reliable individual to join our team at Azzi Physiotherapy Professional Corporation as a Physiotherapy Assistant. In this role, you will work closely with our physiotherapists and occupational therapists to provide exceptional patient care and support.Key ResponsibilitiesTreatment Programs: Assist in the...


  • Ottawa, Canada Motion Works Physiotherapy Full time

    _**Interested in learning more about physiotherapy & clinic operations?**_ - **Thinking of pursuing healthcare studies? **_ - **Enjoy working with people, and different locations across Ottawa (Nepean, Stittsville, Manotick)?**_ - **Need a challenge or change?**_ Physiotherapist-owned physiotherapy clinic management team seeking a friendly, dedicated,...


  • Ottawa, Canada Motion Works Physiotherapy Full time

    _**Interested in learning more about physiotherapy & clinic operations?**_ - **Thinking of pursuing healthcare studies? **_ - **Enjoy working with people, and different locations across Ottawa (Nepean, Stittsville, Manotick)?**_ - **Need a challenge or change?**_ Physiotherapist-owned physiotherapy clinic management team seeking a friendly, dedicated,...

  • Medical Receptionist

    3 months ago


    Ottawa, Canada Revive Physiotherapy & Wellness Full time

    We are a multidisciplinary clinic in Orleans looking to hire a **Full-Time Medical Receptionist**. This is great opportunity for someone to join an established clinic along side Physiotherapists/Massage Therapists within the clinic and several Doctors located in the medical building! **English & French literacy as well as computer proficiency are...


  • Ottawa, Ontario, Canada Azzi Physiotherapy Professional Corporation Full time

    About the RoleWe are seeking a highly motivated and organized Physiotherapy Assistant to join our team at Azzi Physiotherapy Professional Corporation. As a key member of our rehabilitation team, you will play a vital role in supporting our physiotherapists and occupational therapists in delivering high-quality patient care.Key ResponsibilitiesTreatment...


  • Ottawa, Ontario, Canada Azzi Physiotherapy Professional Corporation Full time

    About the RoleWe are seeking a highly motivated and organized Physiotherapy Assistant to join our team at Azzi Physiotherapy Professional Corporation. As a key member of our rehabilitation team, you will play a vital role in supporting our physiotherapists and occupational therapists in delivering high-quality patient care.Key ResponsibilitiesTreatment...

  • Medical Receptionist

    3 months ago


    Ottawa, Canada Revive Physiotherapy & Wellness Full time

    We are a multidisciplinary clinic in Orleans looking to hire a **Full-Time Medical Receptionist**. This is great opportunity for someone to join an established clinic along side Physiotherapists/Massage Therapists within the clinic and several Doctors located in the medical building! **English & French literacy as well as computer proficiency are...

  • Part-time Receptionist

    3 months ago


    Ottawa, Canada Greenboro Physiotherapy and Massage Clinic Full time

    Greenboro Physiotherapy and Massage clinic is looking for a permanent Part-time Receptionist to join our well established multidisciplinary team. The position available is for 2 evenings per week from 3:30pm to 7:30 - 8:00pm. Hourly wage $20. We are looking for someone who will thrive in a fast-paced environment with the ability to prioritize tasks while...


  • Ottawa, Canada Manotick PhysioWorks Full time

    _**Part-time physiotherapy clinic receptionist position**_, in a modern, physiotherapy/massage therapy clinic. We have been in the Manotick community for over 20 years; located in the Manotick Mews shopping plaza. Clinic located in Manotick, only 10 minutes from Barrhaven, Riverside South, and Greely. Position includes free parking, all medical-grade PPE,...


  • Ottawa, Canada Manotick PhysioWorks Full time

    _**Part-time (25-30hrs/week, Mon-Fri) physiotherapy clinic receptionist position**_, in a modern, physiotherapy/massage therapy clinic. We have been in the Manotick community for over 20 years; located in the Manotick Mews shopping plaza. Clinic located in Manotick, only 10 minutes from Barrhaven, Riverside South, and Greely. Position includes free...


  • Ottawa, Canada Manotick PhysioWorks Full time

    _**Part-time (15-25hrs/week, Mon-Fri) physiotherapy clinic receptionist position**_, in a modern, physiotherapy/massage therapy clinic. We have been in the Manotick community for over 20 years; located in the Manotick Mews shopping plaza. Clinic located in Manotick, only 10 minutes from Barrhaven, Riverside South, and Greely. Position includes free...


  • Ottawa, Ontario, Canada Azzi Physiotherapy Professional Corporation Full time

    About the RoleWe are seeking a highly motivated and organized Physiotherapy Assistant to join our team at Azzi Physiotherapy Professional Corporation. As a key member of our rehabilitation team, you will play a vital role in supporting our physiotherapists and occupational therapists in delivering high-quality patient care.Key ResponsibilitiesTreatment...


  • Ottawa, Ontario, Canada Azzi Physiotherapy Professional Corporation Full time

    About the RoleWe are seeking a highly motivated and organized Physiotherapy Assistant to join our team at Azzi Physiotherapy Professional Corporation. As a key member of our rehabilitation team, you will play a vital role in supporting our physiotherapists and occupational therapists in delivering high-quality patient care.Key ResponsibilitiesTreatment...