Grocery Manager

2 weeks ago

Etobicoke, Canada Fortinos Full time

**Overview**:
To ensure the efficient functioning of the Grocery (Grocery /HBC/GM) department, providing customers with the best quality grocery, general merchandise and beauty care products, ensuring courteous, timely customer service.

**Duties and Responsibilities**:

- To direct and supervise all Grocery Departments (Grocery/HBC/GM) staff to secure efficient and courteous customer service
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
- Responsible for ordering, receiving, inventory and display of all dry merchandising;
- To hire all part-time staff and train new employees
- To schedule all Grocery Departments (Grocery/HBC/GM) clerks ensuring the strict control of wage costs;
- To interpret and administer Company policy and ensure compliance with the union contract
- To ensure the maintenance of equipment as well as the safety and sanitation of the department;
- To perform other duties as assigned.
- Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends;
- Ability to work in a fast-paced environment under pressure
- Three to five years’ experience in the retail Grocery industry; previous experience in the health and beauty and general merchandise departments is an asset
- Prior management experience a definite asset;
- Excellent communication and interpersonal skills.
- Minimum Grade 12 Diploma

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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