Correspondence Coordinator

2 weeks ago

Victoria, Canada City of Victoria Full time

**Competition #24/22**
**Internal/External Posting**
**Closing date: February 20, 2024**

**Correspondence Coordinator (Continuous)**:
**Communications and Engagement Department**

**POSITION FUNCTION**
Provide communications advice and respond to a variety of correspondence on various projects and issues, including Mayor’s correspondence to support increased understanding and engagement in City programs and services. Provide protocol advice and support.

**KEY DUTIES**
Draft high volume of responses on behalf of Mayor and Council and City staff to provide meaningful and timely responses to citizen enquiries and concerns. Draft briefing notes and assist in developing and refining correspondence policy, guidelines and evaluation methods.
Provide protocol advice and support in areas such as Twin City relationships, discussions with First Nations and visiting school groups.
Research, write and edit copy for public information materials targeted at internal and external audiences; prepare presentations on various topics; write and edit internal staff communications including weekly electronic newsletter. Work closely with Mayor and City Manager’s Offices and with City departments to initiate communications items anticipatory of community interest and concern.
Coordinate and write print materials; coordinate, write, monitor and edit web site content. Proactively identify where website can be updated to be responsive to community enquiries.
Assist in increasing understanding of the City of Victoria services and its initiatives with stakeholder and community groups.
Perform related duties where qualified.

**INDEPENDENCE**
Work is generated by public enquiries, as well as annual objectives, departmental work plans, requests from Mayor and Council, operational demands, emerging communications issues or is assigned by supervisor.
Work is reviewed through meetings with supervisor.
Issues of a sensitive nature or deviations from policy are referred to supervisor for direction.

**WORKING CONDITIONS**
**Physical Effort**:
Normal.
**Mental Effort**:
Meet multiple deadlines. (frequent)
Short periods of intense concentration. (often)
**Visual/Auditory Effort**:
Focus on computer screen for long periods. (often)

**Work Environment**:
Office.

**KEY SKILLS AND ABILITIES**
Customer service.
Strong writing skills to compose written materials.
Organize and prioritize high volume of correspondence.
Strong research skills including proficient use of web and online tools.
Strong judgement and decision making skills.
Resourceful and relationship builder.
Provide technical guidance and advice to user departments.
Establish and maintain effective working relationships.
Deal effectively with the public and outside agencies.
Familiarity with routine use of Customer Response Management (CRM) system or equivalent.
Familiarity with routine use of SharePoint or equivalent.

**QUALIFICATIONS**
**Formal Education, Training and Occupational Certification**:
Degree in Communications or Journalism. (4 years)
**Experience**:
3 years related experience or an equivalent combination of education and experience.

**OTHER**:
May be requested to substitute in a more senior position.

**Work schedule: Monday to Friday, (35 hour work week)**
**$45.77 per hour, Pay Grade 13**
**Job Code #4359**
**This is a CUPE Local 50 Position**

Education : Bachelor’s degree
Experience : 3 years to less than 5 years

  • Clk 15r

    7 days ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 15R - Documents Coordinator- Position Classification- Clerk R15- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $53,673.52 - $60,707.45 annually- Close Date- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch / Division- Pharmaceutical, Laboratory &...

  • Development Coordinator

    4 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> VP External Relations -> Development- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $61,154.00 - $79,510.00- Additional Posting Information- N/A- Salary...

  • People and Culture Coordinator

    4 weeks ago

    Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Competition #23/20** **Internal/External Posting** **Closing date: February 7, 2023** **People and Culture Coordinator (Regular Full Time)** **People and Culture Department** ***: Under the supervision of the Director, People and Culture, you will be responsible for varied and challenging responsibilities and project work to...

  • Development Coordinator, Faculties

    4 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> VP External Relations -> Development- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $61,154.00 - $79,510.00- Additional Posting Information- N/A- Salary...

  • People and Culture Coordinator

    4 weeks ago

    Victoria, Canada City of Victoria Full time

    **Competition #23/20** **Internal/External Posting** **Closing date: February 7, 2023** ***People and Culture Coordinator (Regular Full Time)** **People and Culture Department***: ***: Under the supervision of the Director, People and Culture, you will be responsible for varied and challenging responsibilities and project work to support and coordinate the...

  • Administrative Coordinator

    4 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> President's Office- Posting Close Date- 3 April 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1- Salary Grade- $58,779.00 - $65,032.00- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE- Classification- EL3- Employee Group: - Exempt Support Staff...

  • Legislative Coordinator

    5 days ago

    Victoria, Canada City of Victoria Full time

    **Competition #23/192** **Internal/External Posting** **Closing date: September 7, 2023** **Legislative Coordinator (Continuous)**: **Legislative & Regulatory Services Department** **POSITION FUNCTION** Under the direction of the Deputy City Clerk, the Legislative Coordinator provides specialized administrative support to the Legislative Services...

  • Legislative Coordinator

    5 days ago

    Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Competition #23/192** **Internal/External Posting** **Closing date: September 7, 2023** **Legislative Coordinator (Continuous)** **Legislative & Regulatory Services Department** **POSITION FUNCTION** Under the direction of the Deputy City Clerk, the Legislative Coordinator provides specialized administrative support to the...

  • Communications Coordinator

    3 days ago

    Victoria, Canada Victoria Police Department Full time

    **Victoria Police Department** **Communications Coordinator**: **POSITION: Communications Coordinator** **DEPARTMENT / DIVISION: Police / Community Engagement Division** **Competition Number**: P04-24 **Date of Issue**: February 16/2024 **Closing Date**:February 29/2024 **Pay Group**: $50.44/hr - CUPE Pay Grade 15 **Number of Positions**: 1 **Duration**:...

  • Clk 12r

    7 days ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - Documents Coordinator- Position Classification- Clerk R12- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $49,464.27 - $55,838.67 annually- Close Date- 2/2/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch / Division- Finance and...

  • Sport Program Coordinator

    5 days ago

    Victoria, Canada Richardson Sport INC Full time

    Richardson Sport Inc provides non-competitive sports and instruction programs, introducing children between 16 months and 12 years to fitness and physical literacy, engaging in a variety of popular sports, including: baseball, basketball, football, golf, hockey, lacrosse, rugby, soccer, tennis, and volleyball. We invite sports-oriented and people-minded...

  • Family Centre Coordinator

    7 days ago

    Victoria, Canada Burnside Gorge Community Association Full time

    **JOB SUMMARY** The Communications and Development Coordinator assists in fund development, community development and communication projects for the Burnside Gorge Community Association. This position also provides direct support to the Executive Director. **KEY DUTIES AND RESPONSIBILITIES** - Communications and Public Relations_ - Oversees creation and...

  • Coordinator, Medical Staff Governance

    7 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...

  • Program Coordinator

    2 weeks ago

    Victoria, Canada Local Government Management Association of BC Full time

    Local Government Management AssociationProgram CoordinatorJOIN OUR TEAM TO SUPPORT LEADERSHIP EXCELLENCE IN BC LOCAL GOVERNMENT!Ours is a passionate, tight-knit, service-oriented team. Together we provide leading professional development and member services - all the while brainstorming, high-fiving, laughing a lot, and often sharing meals together! If you...

  • Program Coordinator

    2 weeks ago

    Victoria, British Columbia, Canada Local Government Management Association of BC Full time

    Local Government Management AssociationProgram CoordinatorJOIN OUR TEAM TO SUPPORT LEADERSHIP EXCELLENCE IN BC LOCAL GOVERNMENTOurs is a passionate, tight-knit, service-oriented team. Together we provide leading professional development and member services - all the while brainstorming, high-fiving, laughing a lot, and often sharing meals together If you...

  • Project and Communications Coordinator

    4 weeks ago

    Victoria, Canada Upanup Studios Full time

    We’re looking for somebody who is **highly organized**, **a great problem solver** and has the focus to be able to **work independently**. This person will be involved with coordinating and organizing municipal client websites as a member of our Strategy team. Our culture is one that encourages continuous improvement, organization, flexibility and...

  • Operations + Social Media Coordinator

    7 days ago

    Victoria, Canada Smoking Lily Full time

    **Job Vacancy - OPERATIONS & SOCIAL MEDIA COORDINATOR** **(18-Month Parental Leave Contract)** Victoria, BC **Who we are** Located in downtown Victoria, BC, we are a talented, close-knit group who produce ethical, zero-waste clothing. We live for short lead times and work in small runs, so our days are always busy and often split between various projects....

  • Corporate Legal and Governance Coordinator

    7 days ago

    Victoria, Canada BC Assessment Full time

    **Corporate Legal and Governance Coordinator**: BC Assessment is currently looking for a permanent **Corporate Legal and Governance Coordinator **to join BC Assessment! - Bring your strong administrative skills in legal and corporate governance, superior organization, research and passion for service excellence!_ **Organization Overview** BC Assessment is a...

  • Learning & Development Coordinator

    4 weeks ago

    Victoria, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Neighbourhood Small Grants Coordinator

    7 days ago

    Victoria, Canada Quadra Village Community Centre Full time

    **Job Title**:Neighbourhood Small Grants Coordinator** **Reports to**: Community Programs Coordinator **Role**: Ensures that the Neighbourhood Small Grants (NSG) program is run effectively with emphasis on awareness building in the neighbourhood, clarity of process and meaningful engagement by neighbours in the NSG program and the NSG Committee....