Manager, Business Development

7 months ago

Oakville, Canada Samuel, Son & Co., Limited Full time

**About Burloak Technologies Inc.**

Burloak Technologies Inc, a division of Samuel, Son & Co is a pioneering additive manufacturing (AM) metal technology company with an expectation of significant growth in the short term as it transforms from a research & development stage to a commercial and production focused company within the AM environment. If you're looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivated attitude to Samuel, Son & Co. We are seeking a Manager, Business Development to join our team in Oakville, ON.

**Here are some of the great benefits that we offer**:

- Competitive salary
- Health, dental and vision insurance
- Paid vacation and an annual bonus
- Defined Contribution Pension Plan with company match
- Opportunity for career stability and growth

**Location: 3280 South Service Road, Oakville, Ontario, CA L6L 0B1, On-site Position**

**Key Responsibilities**:
**Customer Relationship Management**:

- Developing our customer relationships to ensure that Burloak is recognized as a global leader of additive manufacturing solutions.
- Identify, capture, maintain, and foster key accounts across all industry segments.
- Actively maintain Burloak’s CRM database; support the improvement of Burloak’s CRM utilization.

**Pipeline generation**:

- Responsible for developing leads, lead maturation, and opportunity conversion.
- Develop pipeline process for high growth target customers.
- Gather pipeline intel and discuss progress against previously targeted customers.
- Look for opportunities for new products and processes.

**Commercial Responsibilities**:

- Work with customers to review & assess opportunities for additive manufacturing, heat treatment services, lab testing services, and CNC machining services.
- Respond to RFI's/RFP's in a timely manner, ensure that we submit well-structured proposals demonstrating our value proposition; involve cross functional team to validate that we can meet customer requirements.
- Actively seek feedback on quotes/proposals; re-position proposals to improve capture of profitable business.
- Develop pricing models with Burloak team to evaluate opportunities, drive market capture, drive profit margin growth, and ensure that our margins are understood and agreed with senior team.
- Identify and execute on tactical and strategic actions to drive market capture of growth customers.
- Attend domestic and international trade shows/technical conferences to expand sales pipeline.
- Coordinate and attend customer site visits to build relations with decision makers, gain market intel, expand sales pipeline, and convert opportunities.
- Coordinate and support customer visits to Burloak facility
- Liaise closely with marketing, engineering, operations, PMO, etc. to establish and achieve aggressive growth targets in a global environment.
- Educate customers on additive manufacturing and develop compelling business cases for identified opportunities, including market segmentation and product positioning, to help drive the adoption of additive manufacturing.
- Build network and channels to gather market intelligence and utilize financial, internal marketing and industry data to recommend strategies and courses of action.
- Regularly benchmark and remain current on future trends and developments related to government standards, industry practices, legislation, guidelines, new technologies, and programs related to the industry.

**Key Qualifications/Requirements**:

- Bachelor’s degree in Engineering, or Business-related field
- Experience in a B2B customer facing role and/or working in a manufacturing environment.
- Experience working in Space, Aerospace and Defense market considered an asset.
- Experience with additive manufacturing, heat treatment, CNC machining, and/or lab testing services considered an asset.
- Familiar with AS9100 requirements; experience with CCGP and/or ITAR requirements considered an asset.
- Team player; this role will involve frequent coordination and communication with Burloak cross-functional team.
- Excellent verbal and written communication skills
- Builds customer relationships through strategic conversations to understand organizational business objectives and goals.
- Proven ability to translate customer need(s) into solution requirements through creating powerful value propositions and negotiation skills.
- Understands and influences a wide range of customer stakeholders while acting as industry expert to the customer.
- Strong analytical skills; demonstrated experience in gathering and drawing conclusions from business intelligence and market data.
- Proficient using CRM Tools to help achieve business results.
- Demonstrated experience in business case development.
- Ability to develop cost/benefit analysis and provide order bookings forecasts in granular detail.

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are comm

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