Operations Management Specialist

4 weeks ago


Concord, Canada UNITED PARCEL SERVICE Full time

**Primary Job Posting Location**:
Concord, Ontario Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**

This position works in the Package Center Servicing Customers and coordinate the center’s administrative activities. The role may be responsible for the training and development of the center administrative employees, where the employees are assigned, and will direct their work.

**Job Type**:Part Time/ Permanent

**Workdays**:Monday to Friday (must be able to work ALL 5 days of the week)

**Shift Hours**: 6.00 PM - 11.00 PM (must be able to work a minimum of 25 hrs. per week)

**Shift Duration**:5 hours a day (must be flexible with the Start and Finish time)

**Work Location**: 2900 STEELES AVENUE WEST CONCORD, ON L4K 3S2

**Hourly Wage**:$17.30 per hour

**Key Responsibilities** **and Duties**
- Monitors the Package Center Information System (PCIS).
- Administers service recovery and guaranteed service refunds.
- Maintains issues tracker for designated clients and tracks customer service metrics.
- Responds to customer requests and resolves customer concerns.
- Provides dispatch for non-management employees for On-Demand Services, Service Recovery, Rapid Recovery, etc.
- Performs account maintenance on pick-up accounts, consignee billing, etc.
- Audits various internal systems and reports.
- Performs light maintenance on hardware and software systems.
- Performs DIAD maintenance, updates, and control.

**Requirements**:

- Data entry experience - Preferred
- Previous administrative experience - Preferred
- Typing speed of 40+ words per minute with 90% accuracy
- Intermediate computer skills: Excel and Word (Microsoft Office)

**Compensation and Benefits**
- 2 weeks of paid vacation after one year of service.
- Vision, health, and dental benefits after 60 days of service.
- Overtime.
- Weekly Pay/ Direct Deposit
- Every Friday.
- Immediate access to UPS ‘Employee Discounts’ upon hiring.
- Paid training.
- Pension Plan.
- Free Onsite Parking.
- Opportunity for advancement within a Fortune 50 Company.

**Expenses/Working Conditions**
- Adhere to the company’s Appearance Guidelines.



  • Concord, Canada Groundwater Environmental Management Services Inc. (GEMS) Full time

    GEMS is made up of specialists, with dirt on our boots. We treat every project as unique, and every specialist contributes different expertise to projects. We work together to keep things moving in the right direction, towards sustainable land developments through transparency, expertise and commitment. We deliver innovative win-win solutions to satisfy...


  • Concord, Canada Lucid Motors Full time

    **Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...

  • Junior Project Manager

    5 months ago


    Concord, Canada Vision Control Management Full time

    **About us** We are professional, agile and fast-paced. **About us** We are professional, agile and fast-paced. **Responsibilities** - Assistance with special projects, as required. - Operate with timeliness and accuracy in mind. - Must be proficient with the Microsoft suite, including Outlook, Word, Excel. - Ensuring the team adheres to provided...

  • Category Specialist

    5 months ago


    Concord, Canada Kohl & Frisch Ltd Full time

    **POSITION: Category Specialist** **STATUS: Full-Time, Contract (12 Months)** **LOCATION: Kohl & Frisch Limited (Concord, ON**)** **REPORTS TO: Category **Manager** **DEPARTMENT: Manufacturer Relations**: Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and...

  • Procurement Specialist

    5 months ago


    Concord, Canada CRH Canada Full time

    Job ID: 489154 Work Type: Full Time Permanent **It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.** **We are building a world - class team. Make your mark!** **You will be a successful addition to our team if you look at...

  • Operations Manager

    2 months ago


    Concord, Canada TransAm Carriers Full time

    The Operations Manager plays a key role in overseeing the daily activities of dispatchers and drivers at Transam Carriers, ensuring smooth operations and providing excellent service to customers. This position is responsible for optimizing transportation services, ensuring compliance with industry standards, and managing resources effectively to meet...


  • Concord, Canada Bimbo Canada Full time

    **Logistics Transportation Specialist** req36828 **Employment Type**: Regular **Location**: CONCORD,ON **_ Bimbo Canada is a market leading producer and distributor of packaged fresh bread, bakery and snacking products with brands such as Dempster’s®, Villaggio®, POM®, Bon Matin®, Ben’s®, Stonemill,® McGavins,® Oroweat®, Vachon® and Takis®....


  • Concord, Canada Tecmotiv Corporation Full time

    **Job Title**:Jr. Capture Specialist (Inside Sales) **Job Location**:Concord, Ontario **Job Category**:Clerical **Position Type**:Entry Level, Permanent **Timeline for hire**:Immediate **Reports to**:Senior Supervisor, Capture Management Team **Company Info**: Tecmotiv Corporation supplies automotive upgrades and modernization packages for legacy...


  • Concord, Canada JointCraft Inc. Full time

    Are you ready to take the lead at JointCraft, a state-of-the-art cannabis manufacturing and fulfillment facility? We're seeking a dedicated Quality Control Specialist to oversee the quality and compliance of our handcrafted custom pre-roll and edible products and manufacturing processes. A team of cannabis industry experts powers JointCraft. Our commitment...

  • Operations Manager

    5 months ago


    Concord, Canada DuraServ Corp Full time

    **Job Summary**: Under mínimal direction, the Operations Manager oversees the entire local Service Operation. The Operations Manager role is a hybrid role with much of the focus on the office. Other duties may include daily inspection and inventorying of Division Service Trucks, Oversea warehouse and equipment staging, and ordering stock parts. The...

  • PLC Technician

    2 months ago


    Concord, Canada Custom Robotics and Laser Operations Full time

    **We are looking for detail-oriented individuals with**: - Minimum 3 years of experience with control panel building and machine wiring. - Prior experience in industrial maintenance or as an industrial electrician. - Strong knowledge of electronics, pneumatics, hydraulics, and mechanical systems. - Hands-on experience with PLC systems, and familiarity with...

  • Operations Manager

    5 months ago


    Concord, Canada Signature Site Services Full time

    Signature Sites Services is an established provider of sign, lighting, electrical, and commercial site services for leading Canadian and global companies. With a 30-year heritage in Western Canada and a continued focus on quality, customer service, and innovation excellence, we are thrilled to be expanding into the Ontario market. As a result of this...

  • Payroll Specialist

    2 months ago


    Concord, Canada Atta Elevators Corp Full time

    **ATTA Elevators - Payroll Specialist** We are an independent elevator & escalator maintenance, repair, manufacturing and installation company with operations across North American through both M&A and greenfield expansion. The Payroll Specialist will report to the Manager, Finance & Payroll and will be responsible for payroll processing for nine...

  • Imaging Specialist

    1 month ago


    Concord, Ontario, Canada Randstad Canada Full time

    Imaging Specialist Associate Job Opportunity Join a top-rated client in Concord, Ontario, as an Imaging Specialist Associate, working full-time in a document processing facility. Key Responsibilities: Scanning: Load sheets into scanners, operate, clean, and troubleshoot equipment. Quality: Confirm accuracy of scanned documents. ...


  • Concord, Ontario, Canada Payment Solution Providers Full time

    Job Title: Senior Operations ManagerWe are seeking a highly skilled Senior Operations Manager to join our team at Payment Solution Providers. As a key member of our operations team, you will be responsible for analyzing and improving our business processes to ensure efficiency and effectiveness.Key Responsibilities:Analyze and improve managerial methods and...


  • Concord, Ontario, Canada Payment Solution Providers Full time

    Job Title: Senior Operations ManagerWe are seeking a highly skilled Senior Operations Manager to join our team at Payment Solution Providers. As a key member of our operations team, you will be responsible for analyzing and improving our business processes to ensure efficiency and effectiveness.Key Responsibilities:Analyze and improve managerial methods and...


  • Concord, Ontario, Canada Payment Solution Providers Full time

    Job Title: Senior Operations ManagerWe are seeking a highly skilled Senior Operations Manager to join our team at Payment Solution Providers. As a key member of our operations team, you will be responsible for analyzing and improving our business processes to ensure efficiency and effectiveness.Key Responsibilities:Analyze and improve managerial methods and...


  • Concord, Ontario, Canada Payment Solution Providers Full time

    Job Title: Senior Operations ManagerWe are seeking a highly skilled Senior Operations Manager to join our team at Payment Solution Providers. As a key member of our operations team, you will be responsible for analyzing and improving our business processes to ensure efficiency and effectiveness.Key Responsibilities:Analyze and improve managerial methods and...


  • Concord, Canada Arcelormittal Tailored Blanks Americas L Full time

    Join Us in Driving a Safer and Greener Tomorrow as a _**_Lead Material Flow Engineer_**_ at ArcelorMittal Tailored Blanks!_ **Position**:Customs & Logistics Specialist **Location**: Concord, ON **Who Are We?** **So What Do We Do?** Imagine contributing to automotive steel products that redefine safety standards and slash carbon emissions. At AMTB, we're...

  • Cleaning Specialist

    2 weeks ago


    Concord, Ontario, Canada Borgata Event Centre by Avani Full time

    Job SummaryThe Borgata Event Centre by Avani is seeking a reliable and detail-oriented Cleaning Specialist to join our team. As a Cleaning Specialist, you will be responsible for maintaining the cleanliness and organization of our facilities. This includes sweeping, mopping, and waxing hallways, floors, and stairs, as well as operating industrial vacuum...