Bilingual Kit Production Coordinator

7 months ago

Montréal, Canada GES Canada Limited Full time

_**KIT Production Coordinator**_

GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward. From initial strategy to show-stopping audio visual, accommodations to award winning creative - and every detail in between - we create shows that propel commerce, education and community

Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.

**Position Summary**

The Kit Production Coordinator is responsible for producing and posting Exhibitor kits for all of our Canadian Branches in our online ordering program. As a part of our Central Support Team, this individual will also perform a range of administrative, customer service and sales functions to support both internal and external clients.

**Key Responsibilities**
- Receives Kit Request forms to begin full kit production
- Develops and produces custom kit forms upon request
- Post all Canadian kits into Expresso
- Revises and updates existing kit forms as per show requirements
- Coordinate and execute marketing/communication strategy with exhibitors
- Assists in the area of order entry, invoicing, payment processing, and problem solving at show site
- Assist Exhibitors with online ordering
- Other duties as assigned

**Qualifications**
- College Diploma or University Degree preferred but not mandatory
- Solid computer experience, MS Office savvy
- Excellent written and verbal communication skills in French and English
- Highly organized, able to prioritize high volumes of requests
- Strong analytical skill set
- Experience in web design (HTML Coding) and customer service is an asset
- Strong customer service skills required to provide first class face-to-face service and problem resolution at show site
- General appreciation of accounting/finance
- Must be available to work flexible hours, evenings, overtime, weekends and for extended periods at show site if required
- The ability to travel to various Convention Facilities and potentially throughout Canada if required

**Benefits & Notes**

At GES, our Team Members become family and as such, we help our Team care for their families. The rewards of joining GES CANADA are extensive. We offer a comprehensive benefits package, flex time program, extended health care benefits and more. We promote a fun environment where there is an opportunity to grow and share your ideas.

**********

**Profil de l'entreprise**

GES, Global Experience Specialists, est une entreprise mondiale de services d'exposition dont l'héritage s'étend sur plus de 90 ans et dont les équipes sont réparties en Amérique du Nord, en Europe et au Moyen-Orient. Nous créons certaines des expositions les plus influentes au monde - comme des symposiums médicaux internationaux, des expositions de pointe pour la technologie et la fabrication qui aident les communautés à se rencontrer, à s'éduquer et à faire avancer leur mission. De la stratégie initiale à l'audiovisuel, de l'hébergement à la création primée, en passant par tous les détails, nous créons des expositions qui stimulent le commerce, l'éducation et la communauté

Notre mission est d'offrir des expériences d'exposition extraordinaires grâce à des services simples et conviviaux et à une exécution de premier ordre.

**Aperçu du rôle**

Le coordonnateur de la production des kits est responsable de la production et de l'affichage des kits de l'exposant pour toutes nos divisions canadiennes dans notre programme de commande en ligne. En tant que membre de notre équipe de soutien central, cette personne effectuera aussi des tâches administratives, du service à la clientèle et des fonctions de vente pour soutenir les clients internes et externes.

**Responsabilités**
- Reçoit les formulaires de demande de kit pour commencer la production complète de kits
- Développe et produit des formulaires de kit personnalisés sur demande
- Publie tous les kits canadiens dans Expresso
- Révise et met à jour les formulaires de kit existants selon les exigences du salon
- Coordonne et exécute la stratégie marketing/communication avec les exposants
- Aide dans le domaine de la saisie des commandes, de la facturation, du traitement des paiements et de la résolution des problèmes sur le site du salon
- Aider les exposants avec les commandes en ligne
- Autres tâches assignées

**Qualifications**
- Diplôme d'études supérieures ou diplôme universitaire, mais pas obligatoirement
- Solide expérience en informatique, connaissance de MS Office
- Doit être bilingue tant à l’oral qu’à l’écrit anglais et français
- Très bien organisé, capable de

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