Medical Office Assistant
3 weeks ago
**DUTIES**:
- Maintains patient records in the electronic medical record (ACCURO) system
- Answers inquiries by phone and in person in a helpful, respectful and efficient manner
- Maintains provider schedules by booking appointments and processing referrals as required
- Manages prescription renewals according to office protocol
- Assists patients with patient portal and online registration
- Scanning patient records and electronically filing accordingly
- Manages incoming and outgoing electronic faxes and mail
- Coordinates patient care throughout the clinic; arriving patients, escorting patients to exam room, prepare exam rooms for minor procedures as needed and turning over exam rooms
- Perform and record result for various lab tests done at the clinic such as urinalysis and occult stool tests, Pregnancy Test, Drug Test Screening
- Utilize the autoclave to sterilize equipment as required
- Handles sensitive medical information and follows regulations regarding confidentiality
- Completes tasks requested by physicians for patient care (calls, messages, forms etc.)
- Experience with MSP, ICBC, WCB and Uninsured Services billing procedures
- Processes payments in the EMR and daily reconciliation
**SKILLS**:
- A passion for customer service and building customer relationships
- Knowledge of clinic operations and processes
- Medical and Clinical Terminology
- EMR experience
- Ability to type at least 40WPM
- Attention to detail and the ability to maintain accuracy
- Ability to work with Microsoft Office
- Ability to work in a team environment
- Great communicator (verbal and in writing)
- Excellent problems solving skills and the ability to handle patient concerns
- Self-motivated with exceptional organizational skills, ability to multitask
**EDUCATION**:
- Medical Office Assistant Diploma/Certification an asset
- Minimum 1-2 years of related experience or the **equivalent combination of education and experience in a health care environment.**:
- Relevant training or experience in the medical field, such as medical office assistant, medical unit clerk, or nursing
**JOB TYPE**:
Full Time
**HOURS**:
Varied, depending on clinic needs.
**CLINIC HOURS**:
- Mon - Fri 9:00am - 5:30pm,
- Saturday 10:00am - 4:30pm (occasional)
- **PAY AND COMPENSATION COMMENSURATE WITH QUALIFICATIONS AND EXPERIENCE**_
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week
**Salary**: $18.00-$23.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
Work Location: One location
Expected start date: 2023-03-01
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