Global- Operations Support Specialist

4 months ago

Winnipeg, Canada Robertson College Full time

**Robertson is the School of New Work.** Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment.

Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is flexible and adaptive to the changing world of work. Our work week gives our team members a #MeDay each week to invest in themselves. We also seek out diversity in our team. We #CelebrateEverything and encourage team members to take paid time off to celebrate their cultural, religious, and spiritual holidays. Our team is intentionally talent-dense - our strength lies in the differences in backgrounds and expertise that we each bring to the table.

Ours is a fast-paced environment where we continually challenge ourselves to think outside of the box. We want our team to feel welcomed, energized, and engaged while having fun. If this sounds like the right fit for you - we invite you to come join us

**Overview**

Reporting to the Lead of Operations in Global, the Operations Support Specialist is a member of the Learner Support Team and is responsible for assisting the Lead with the development of international education operations at Robertson and is responsible for the day-to-day operations and guidance of the Robertson Global Team to support students and faculty.

**Key Responsibilities**

**Operations**Responsible for keeping the schedule is current and proactively completed- Assists the Lead with ongoing scheduling changes (as needed)- Collaborate with the Lead to ensure the instructor coverage for courses for Robertson and/or affiliate programs- Update Section Entries- Provide Final Class list for the affiliated programs- Assist in the Final Grade Update- Assists in creating courses in the LMS- Ensure courses assigned are tracked and recorded accurately- Responsible to finalize re-enrollment and/or customized schedules for students referred by the Student Support- Ensure instructors are enrolled in the learning environment ahead of course start dates- Ensure the centralized textbook database is kept current.- Work with the Academic Support to ensure e-books are available and the third party platform is ready for students.- Manage purchase orders, with approval from the Lead, for class supplies- Accurately and effectively communicate operational feedback to internal and external departments.- Develop and maintain processes for Robertson Global as required- Responsible for ensuring that the instructor satisfaction rate and instructor payroll costs KPI is on track and troubleshooting with Senior leadership when necessary- Work on projects and reports as needed by the Robertson Global Team- Coordinate with other teams such as Admissions, Student Support, Practicum and Employment Support for international student’s successful completion of the program- Perform other duties/participate in special projects as assigned- Participate in events for international students and/or international team

**Instructor Support**Collaborate with the Lead on recruiting, onboarding, and orienting new instructors- Assist Global instructor faculty as required- Assist the Lead in planning and conducting the instructor meetings- Coordinate with Teaching and Learning Team to answer student concerns regarding content and instruction- Keep faculty updated of new changes or new directions- Coordinate with Teaching and Learning Team to plan and arrange trainings and professional development opportunities for instructors

**Desired position Requirements**:
Post-secondary education- 3-4 years of administrative work experience in education or a comparable environment- Very strong organizational skills- Ability to multitask and manage deadlines in a fast-paced environment- Highly self-motivated and self-directed; goal-oriented with high-level attention to detail- Strong problem solving, analytical, and critical thinking skills-
- Ability to work in a diverse, inclusive environment- Understand compliance requirements of FIPPA- A clear criminal records check

**Hours of Work**

Monday to Friday - Regular Business Hours, some evening work required (11AM-7PM)

Salary : $42,000.00 per year

Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard and valued. We embrace our team's differences and know that diversity in our team is the strength that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun. Come and grow with us If you would like to request reasonable accommodations pl

  • Global- Operations Support Specialist

    5 months ago

    Winnipeg, Canada Robertson College Full time

    **Robertson is the School of New Work.** Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment. Having a deep understanding of the demands of the modern workforce is...

  • IT Support Specialist

    6 days ago

    Winnipeg, Manitoba, Canada AC Global Full time

    Job SummaryAC Global is seeking a skilled IT Support Specialist to provide desktop support, basic server maintenance, and networking solutions. This role requires proficiency in spoken and written English and includes hardware repairs, network cabling, and IoT installations at client locations.Key ResponsibilitiesDesktop & Laptop SupportDiagnose and resolve...

  • Brake Operator

    4 months ago

    Winnipeg, Canada Global Drain Technologies Full time

    Global Drain Technologies is a leading manufacturer of engineered drainage systems for the food and beverage industry, industrial facilities, and urban landscape projects. We’re looking for a motivated brake operator to join our production team! **What You'll Do** - Operate a press brake machine, lifting and maneuvering metal sheets and plates (often...

  • Global Academic Support Specialist

    5 months ago

    Winnipeg, Canada Robertson College Full time

    **Robertson is the School of New Work. **Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers. Ours is a fast-paced environment where we continually challenge...

  • Indigenous Client Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada ITS Global Full time

    Job Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...

  • Indigenous Client Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada ITS Global Full time

    Job Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...

  • Indigenous Client Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada ITS Global Full time

    Job Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...

  • Indigenous Client Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada ITS Global Full time

    Job Title: Indigenous Client Support CoordinatorNational Occupation Code: 14200Position Type: Full-Time (Hybrid/Remote Position)About the RoleAs an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients in getting back on track with their loan repayments and achieving good standing. You will work...

  • Indigenous Client Support Specialist

    1 month ago

    Winnipeg, Manitoba, Canada ITS Global Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Indigenous Client Support Coordinator to join our team at ITS Global. As an Indigenous Client Support Coordinator, you will play a critical role in supporting our Indigenous clients and entrepreneurs from our core offerings.Key Responsibilities:Collect and follow up on overdue accounts with...

  • Indigenous Client Support Specialist

    2 months ago

    Winnipeg, Manitoba, Canada ITS Global Full time

    **Job Summary**As an Indigenous Client Support Coordinator at ITS Global, you will play a vital role in supporting Indigenous clients and entrepreneurs in getting back on track with their loan repayments and account management.**Key Responsibilities:**Conduct daily follow-ups and collection efforts on assigned overdue accounts.Send formal demand letters with...

  • Fixed-term Global Operations Specialist

    5 months ago

    Winnipeg, Canada SkiptheDishes Full time

    **All about the role** Ever wonder what it takes to power a network? Technology, ingenuity, grit, and a steady input of snacks. As a member of our diverse Global Operations team, you will help manage courier logistics and operational capacity for not only the Canadian market but also for international partners in this highly rewarding field. As part of the...

  • Global Academic Support Specialist

    5 months ago

    Winnipeg, Canada Robertson College Full time

    **Robertson is the School of New Work.** Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment. Having a deep understanding of the demands of the modern workforce is...

  • Operations Support Specialist

    4 months ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring one permanent full - time Operations Support Specialist to support our team of Operations Managers with creating daily work schedules. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28...

  • Senior Project Manager

    2 months ago

    Winnipeg, Manitoba, Canada Takeaway Full time

    About the RoleWe are seeking a highly skilled Senior Project Manager to join our Central PMO team at Takeaway. As a key member of our organization, you will play a crucial role in driving priority projects that support our Global Courier Operations, Network, and Analytics teams.Key ResponsibilitiesLead and manage critical projects from initiation through to...

  • Senior Project Manager

    2 months ago

    Winnipeg, Manitoba, Canada Takeaway Full time

    About the RoleWe are seeking a highly skilled Senior Project Manager to join our Central PMO team at Takeaway. As a key member of our organization, you will play a crucial role in driving priority projects that support our Global Courier Operations, Network, and Analytics teams.Key ResponsibilitiesLead and manage critical projects from initiation through to...

  • Senior Project Manager

    2 months ago

    Winnipeg, Manitoba, Canada Takeaway Full time

    About the RoleWe are seeking a highly skilled Senior Project Manager to join our Central PMO team at Takeaway. As a key member of our organization, you will play a crucial role in driving priority projects that support our Global Courier Operations, Network, and Analytics teams.Key ResponsibilitiesLead and manage critical projects from initiation through to...

  • Operations Support Specialist

    4 months ago

    Winnipeg, Canada GardaWorld Full time

    **Watch your career take flight at GardaWorld!** We are currently hiring 3 full - time Operations Support Specialists ( 2 permanent, 1 temporary ( up to 6 Months)) to support our team of Operations Managers with creating daily work schedules. GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA),...

  • Network Operations Support Specialist

    2 months ago

    Winnipeg, Manitoba, Canada Shared Health Full time

    Network Operations Support SpecialistWe are seeking a skilled Network Operations Support Specialist to assist in the maintenance of our complex network environment. A minimum of 3 years' experience in network support is required.Key Responsibilities:Implement and troubleshoot routing, switching, SD-Wan, firewalling, and wireless deploymentsMonitor and...

  • Student Experience Support

    5 months ago

    Winnipeg, Canada Robertson College Full time

    **Robertson is the School of New Work.** Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers. Ours is a fast-paced environment where we continually challenge...

  • Machine Operator

    5 months ago

    Winnipeg, Canada AROW Global Corp Full time

    **Job Title: Machine Operator** Department: MV Fabrication Reports To: Cell Leaders AROW Global LTD. Winnipeg, MB is currently looking for a Machine Operator position in our MV Fabrication department. In this department, you will be using various machines such as an Extrusion bender, radial arm saw, end stack cutter, and others. **Summary of Current...