Customer Service Representative

2 weeks ago

Ajax, Canada Cash 4 You Corp. Full time

**| **Base Pay + Bonus Pay (additional $2.34 - $12.50 per hour)**

**Lucrative Rewards for Top Performers**
- **Industry Leading Rewards**: Receive lucrative and frequent financial bonus and rewards (**on top of** your base hourly rate) for top performance in sales. **Current bonus range: $2.34 - $12.50 (per hour)**:

- **Pursue Learning**: You "Learn While You Earn" through our World-Class Financial Services training programs to lend, collect and protect.
- **Safe**: Work in a Professional, Clean and Secured environment.
- **Pursue Growth**: Have Ample Opportunity for Personal Growth and Development, at your own pace.

**| Who we are**

**We are passionate about growth and looking to expand our CSR (Lending Specialist) team to exceed our financial milestones. **One of Canada’s Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial service industry with over $1Billion dollars of loans funded in branch and online.

**| Key Job Expectations**

CSR’s work in a challenging, high change environment. There is no typical day — that’s part of the challenge, and the fun. On any given day, you’re expected to:

- Meet or exceed business goals and performance objectives
- Identify the ‘details’ that others miss, and take pride in accuracy of data and business records
- Process transactions for customers, manage risk and resolve accounts
- Work as part of a team, including weekends and holidays as needed or scheduled

**| Required Qualifications**

If you enjoy a fast-paced work environment and consider yourself upbeat and a good listener, working as a Lending Specialist may be an ideal place to start your career in financial services. Our CSRs have:

- 3+ years of experience in any or a combination of the following: interacting with customers, assessing and meeting the needs of customers, solving customer problems, experience in a retail or the financial services industry
- Great communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies
- Experience leveraging customer relationships to offer products and services with a high customer service focus

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Retention bonus

Work Location: In person

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