Customer Service Representative
6 months ago
_Olympic Wholesale Co. Ltd. is a well-known distributor of baking ingredients and supplies, founded in 1936. With over 4,000 products, we proudly serve scratch bakeries, in-store bakeries, deli bakeries, industrial bakeries and retail grocery chains throughout Canada and the United States. We provide superior bakery distribution services that help your business to grow and excellent quality ingredients that we source from all over the world._
We are currently looking for an Customer Service Representative to join our amazing team.
We are looking for someone who can:
- Establish and maintain a working knowledge of our product line
- Understand seasonality, end user product and time sensitivity requirements
- Work with warehouse teams to ensure top notch customer service
- Navigate using customer portals to update required information
- Enter, confirm and bill orders for the US
- Prepare customs documents for shipments
- Complete daily inventory reports
- Process credits
- Have past experience with the Microsoft Suite of Products (Outlook, Excel)
- Maintain a respectful and helpful relationship with all our customers
- Maintaining a large customer database
- Work independently and as part of a larger team
- Other duties and or projects as assigned
- Order entry and customer service experience a must
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Job Types**: Permanent, Full-time
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- Day shift
COVID-19 considerations:
Olympic Wholesale follows the mandates of Durham Health with regards to their Covid-19 vaccination policy.
Application question(s):
- How many years of order entry experience do you have?
How many years of customer experience do you have?
**Education**:
- Secondary School (preferred)
Work Location: In person
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