Brighthr - HR & Employment Relations Advisor
5 months ago
**Company**:BrightHR Limited
**Job Title**:BrightHR**:
- **HR & Employment Relations Advisor
**Location**:ON-SITE. **Toronto, ON.
**Salary**: $55,000 to $60,000
**Working Hours**: 10:00am to 6:30pm
**The Role of HR & Employment Relations Advisor**
**Day-to-Day Duties and Responsibilities**
- To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call
- To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc.
- To provide clients with supporting information and direct them to relevant documents in the BrightBase document library to support the advice/ solutions provided
- To actively own cases to resolution, building rapport and working relationships with clients on each interaction
- To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date
- To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution
- To log all advice accurately onto Salesforce and other systems
- To follow internal protocols for managing and escalating cases where applicable
- To undertake welcome calls with new clients to discuss our services and provide details on how the advice service operates
- To actively seek and encourage client feedback by various methods and to promote and improve Bright's online reputation.
**What you Bring to the Team**
- CHRP/CPHR designation
- Ability to work under pressure in a fast-moving, performance-driven environment
- Excellent communication skills
- Ability to juggle multiple tasks, prioritising your workload accordingly
- Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre
- The ability to motivate yourself and those around you
- An organised self-starter with an enthusiasm for exceptional service delivery
**Company Benefits**
- Ask about our Bright Days
- Day off on your birthday
- Vacation Days increase after 2 and 5 years' service
- Benefits and Pension Plan available.
- Access to Employee Assistance Programs
- Company incentives, access to discounts.
**Why join BrightHR**
Our vision is to build better businesses starting with our own. Here at BrightHR, what you will come to learn is that we practice what we preach.
-
HR & Employment Relations Advisor - Brighthr
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: BrightHR Limited **Job Title**:HR & Employment Relations Advisor **Location**: Toronto, ON **Full/Part-Time**: Full Time **Salary**: $50,000 - $60,000 **About Us** Do you have the passion to succeed? Do you have the dedication to push yourself? If so, we want to hear from you! Bright believes in the power of small businesses and...
-
Brighthr - HR & Employment Relations Advisor
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**:BrightHR Limited **Job Title**:BrightHR**: - **HR & Employment Relations Advisor **Location**: Toronto, ON **Salary**: $55,000 to $60,000 **Working Hours**: 10:00am to 6:30pm **The Role of HR & Employment Relations Advisor** **Day-to-Day Duties and Responsibilities** - To support all clients with quality advice in a productive manner to...
-
Brighthr HR Advisor
6 months ago
Toronto, Canada Peninsula Canada Full time**Company**: BrightHR Limited **Job Title**: BrightHR HR Advisor - Sales Support **Location**: Office based - Toronto, ON **Salary**: $60,000 - $65,000 DOE **Working Days**: Monday to Friday **Type of Employment**: Full Time **About Us** With over 4 years of success in Canada, BrightHR has gained a reputation for excellence. A track record of results...
-
Brighthr HR Advisor
6 months ago
Toronto, Canada Peninsula Canada Full time**Company**: BrightHR Limited **Job Title**: BrightHR HR Advisor - Sales Support **Location**: Office based - Toronto, ON **Salary**: $50,000 - $55,000 **Working Days**: Monday to Friday **Type of Employment**: Full Time **About Us** With over 4 years of success in Canada, BrightHR has gained a reputation for excellence. A track record of results that...
-
HR & Employment Relations Advisor (Sales Support)
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: BrightHR Limited **Job Title**: HR & Employment Relations Advisor (Sales Support) **Location**: Office based - Toronto, Ontario **Salary**: $50,000 - $55,000 **The Opportunity?** With over 4 years of success in Canada, BrightHR has gained a reputation for excellence. A track record of results that speaks for itself. The multi-award-winning...
-
HR & Employment Relations Advisor
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR & Employment Relations Advisor **Location**: Toronto, ON **Working Days**: Monday to Friday **Salary**: $55,000 - $65,000 **This is an on-site position.** **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and...
-
HR & Employment Relations Advisor
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR & Employment Relations Advisor **Location**: Toronto, ON **Working Days**: Monday to Friday **Working Hours**: 10:00am to 6:30pm **Salary**: $50,000 - $55,000 **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and...
-
Head of Partnerships
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**:BrightHR Limited **Job Title**:Head of Partnerships **Location**: Toronto, ON **Salary**: $80,000 to $90,000 plus quarterly bonus **Type of Employment**:Full-time Permanent **About Us** With over 4 years of success in Canada, BrightHR has gained a reputation for excellence. A track record of results that speaks for itself, the multi-award...
-
Brighthr Onboarding Specialist
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**:BrightHR Limited **Job Title**:BrightHR Onboarding Specialist **Location**: Toronto, ON **Salary**: $45,000 to $50,000 **Working Days**:Monday to Friday **This is an on-site position** **About Us** BrightHR believes in the power of small businesses and understands their importance to our local communities. That's why we support business...
-
HR Advisor
3 weeks ago
Toronto, Canada Peninsula Canada Full time**About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software and Peninsula brAInbox AI. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New Brunswick,...
-
HR Employment Documentation Consultant
3 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR Employment Documentation Consultant **Location**: Toronto, ON **Salary**: $55,000- $65,000 **Full/Part-Time**: Full-Time **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR...
-
HR Advisor
2 months ago
Toronto, Canada Peninsula Canada Full timeAbout Us Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software and Peninsula brAInbox AI. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New...
-
HR Advisor
3 weeks ago
Toronto, Canada Peninsula Canada Full timeAbout Us Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software and Peninsula brAInbox AI. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New...
-
HR & Employment Relations Advisor - Sales Support
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR & Employment Relations Advisor - Sales Support **Location**: Toronto, ON **Type of Employment**: Permanent **Full/Part-Time**: Full-Time **Salary**: $55,000- $60,000 plus commission **About Us** Peninsula Employment Services Limited (“Peninsula”) is a provider of external Human...
-
HR & Employment Relations Advisor - Sales Support
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR & Employment Relations Advisor - Sales Support **Location**: Toronto, ON **Type of Employment**: Permanent **Full/Part-Time**: Full-Time **Working Days**: Monday to Friday 9:00am to 5:30pm EST. **Salary**: $60,000 - $65,000 **About Us** Peninsula Employment Services Limited...
-
HR Consultant
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR Consultant **Location**: Toronto, ON (On-site) **Working Days**: Monday to Friday **Salary**: $70,000 - $88,400 DOE **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software...
-
HR Services Consultant
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: HR Services Consultant **Location**: Toronto, ON **Working Days**: Monday to Friday **Salary**: $65,000 - $80,000 DOE **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment relations and health and safety advice, consultancy, BrightHR Software...
-
Health & Safety Advisor
5 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Job Title**: Health & Safety Advisor **Location**: Toronto, ON **Type of Employment**: Permanent **Full/Part-Time**: Full-Time **Working Days**: Monday to Friday **Salary**: $60,000 - $65,000 **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including, employment...
-
Health & Safety Advisor
3 months ago
Toronto, Canada Peninsula Canada Full time**Company**: Peninsula Employment Services Limited **Department**: H&S Advisory **Location**: Toronto, ON **Salary**: $70,000 DOE **Type of Employment**: Permanent **Full/Part-Time**: Full-Time **Hours of Work**: 37.5 **Working Days**: Monday to Friday **This is an on-site position.** **About Us** Peninsula Canada is a provider of external HR and...
-
Employee Relations
5 months ago
Toronto, Canada Raymond James Financial, Inc. Full time**Employee Relations (ER) Advisor** - 2400310 - At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to...