Store Administrator

6 days ago

Mississauga, Canada International Pool and Spa Centers Full time

International Pool and Spa Centers is the leading distributor, retail, and service provider of hot tubs, swimming pools, and recreational products in southern Ontario. We have 8 retail locations across Ontario, a fast-growing online business, and the largest fiberglass pool construction division in Ontario. We are a family-run and owned business that has been in operations for over 40 years.

We are currently looking for a **Store Administrator **to join our dynamic and vibrant **Retail Store** team in our **Mississauga** location. If you are an energetic and ambitious individual looking for a progressive and rewarding career and thrive in a fast-paced environment with tight deadlines, this is the perfect opportunity for you

**START DATE**: Immediately

**JOB TYPE**: Permanent, Full-time

**LOCATION**: 463 Hensall Cir, Mississauga, ON L5A 1X9

**Position Purpose**:Under the direction of the Store Manager, the **Store Administrator **is responsible for performing an array of functions that may include assisting customers, supporting store/regional management, liaising with corporate leaders with store related matters, and supporting the store staff.

**Key Duties and Responsibilities **include but are not limited to the following:

- Be an expert in all customer facing policy and procedure in order to provide quick and accurate support
- Take initiative to exceed customer satisfaction even if it requires overcoming obstacles
- Ensure that customer complaints are handled tactfully, promptly, with genuine concern and according to company’s guidelines
- Assists customers with equipment and service-related problems and offers economic solution
- Schedule service appointments and handle walk-ins for service
- Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns and selling additional services when appropriate
- Maintain an effective appointment system to verify customer problems, recommend/sell additional services, and properly and accurately communicate customer concerns
- Work directly with the technicians to go over customer needs
- Deal with customer complaints and inquiries
- Keep an open communication with the technicians in order to keep customers informed on the progress of their repairs
- Communicate with customer about status of work; discuss required work with the customer; explain completed work and all charges to the customer
- Assists with and resolve warranty claims
- Process service orders, warranty claims, warranty returns, service requests etc.
- Basic bookkeeping such as processing accounts receivable and accounts payable, billing, payroll support etc.
- Carry out administrative duties such as filing, typing, copying, scanning, preparing reports, scheduling meetings, preparing and formatting correspondences etc.
- Carryout general office administrative tasks (i.e. expense reports, cheque deposits, data entry, etc.)
- Liaise with corporate Human Resources Manager to process bi-weekly payroll for respective location
- Provide support to corporate HR including Health & Safety, WSIB, personnel time tracking, and vacation allotments for respective location
- Order and maintain office supplies, services, and equipment etc.
- Respond to a variety of verbal and written inquiries from internal and external stakeholders.
- Manage client invoicing and process invoices through POS
- Manage employee expenses in the store
- Process all returns, refunds, and cancellations
- Maintain accurate records of all returns, refunds, store credits and gift cards
- Liaise with store level leaders to ensure in store returns are processed accurately and that customers are receiving consistent and accurate information
- Support with shipping, receiving and other warehouse related duties
- Receive orders and cross-reference with packing slips
- Keep stock levels under control, and ensure stock rotation
- Support with other office administrative tasks
- Periodically support with various projects and tasks upon request

**Required Competencies & Qualifications**:

- You have 1-2 years of experience in an administrative role, ideally at a fast-paced environment
- Prior customer service administration experience
- Outstanding interpersonal and customer service skills
- Ability to work in a fast paced environment
- Excellent oral and written communication skills
- Self-Starter - ability to understand and execute tasks with mínimal supervision
- Professional demeanor
- Strong analytical / organizational skills and creative problem-solving skills
- Attention to detail
- Proficient with Microsoft Office
- Punctuality
- Superior time management and organizational skills
- Flexible team player who can also work independently
- Creative, proactive, and eager to contribute new ideas
- Adaptable multi-tasker with a positive, upbeat attitude

**Desired Competencies & Qualifications**:

- Retail experience
- Spa/hot tub and pool kno

  • Full Time Assistant Store Manager

    4 days ago

    Mississauga, Canada Pet Valu Full time

    Location: Mississauga, Ontario **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small...

  • Administrator, Data

    1 week ago

    Mississauga, Canada Index Holding Group Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Design and develop database - Design, construct, modify, implement and test data models and database management systems - Operate database management systems to analyze data - Develop and implement data administration policy, standards and...

  • store manager

    Found in: Talent CA 2 C2 - 2 weeks ago

    Mississauga, Canada Macguys Full time

    Education: Master's degreeExperience: 1 year to less than 2 yearsWork settingRetail service establishmentComputer products storeTasksDirect and control daily operations Evaluate daily operations Plan and organize daily operationsManage staff and assign dutiesDetermine merchandise and services to be soldDevelop and implement marketing strategiesPlan budgets...

  • store manager

    Found in: Talent CA 2 C2 - 2 weeks ago

    Mississauga, Canada Macguys Full time

    Education: Expérience: EducationMaster's degreeWork settingRetail service establishmentComputer products storeTasksDirect and control daily operations Evaluate daily operations Plan and organize daily operationsManage staff and assign dutiesDetermine merchandise and services to be soldDevelop and implement marketing strategiesPlan budgets and monitor...

  • Assistant Store Manager, Laline Square One

    Found in: beBee jobs CA - 2 weeks ago

    Mississauga, Ontario, Canada Fox Group Canada Inc. Full time

    Salary: BRAND: Laline POSITION: Assistant Store ManagerLOCATION: Square OneWho are we?Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail...

  • Administrator, Database

    2 days ago

    Mississauga, Canada Sialka Cloud Solutions Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Collect and document user's requirements - Data Science - Design and develop database - Design, construct, modify, implement and test data models and database management systems - Operate database management systems to analyze data - Develop and implement data administration...

  • Assistant Store Manager, Laline Square One

    Found in: beBee S CA - 2 weeks ago

    Mississauga, Canada Fox Group Canada Inc. Full time

    Salary: BRAND: Laline POSITION: Assistant Store ManagerLOCATION: Square OneWho are we?Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail...

  • Marketing Administrative Coordinator

    7 days ago

    Mississauga, Canada Boston Pizza International, Inc. Full time

    **BOSTON PIZZA INTERNATIONAL INC.**: **Position Title**: Marketing Administrative Coordinator (12 Month Contract) **Department**: Marketing **Location**:Mississauga, ON Boston Pizza is currently is seeking a Marketing Administrative Coordinator with a passion for marketing to perform a variety of administrative and project coordination duties. As a...

  • Property Administrator

    4 days ago

    Mississauga, Canada Rabba Fine Foods Full time

    We are a 50 year old family business that owns and operates multiple commercial and industrial properties comprising over 500,000 square feet. Our diverse portfolio of properties includes community shopping centres with national tenants, industrial buildings and a small amount of residential property. We also operate over 30 retail stores across the greater...

  • Administrative Assistant

    5 days ago

    Mississauga, Canada Snaplii Full time

    **About Snaplii** Snaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including secure credit card payments, a curated list of favorite merchants, cash-back card options, data-driven marketing solutions, and a thriving gift card...

  • administrator, database

    Found in: Talent CA 2 C2 - 3 weeks ago

    Mississauga, Canada 10221163 Canada Inc. Full time

    Education: Bachelor's degreeExperience: 1 year to less than 2 yearsTasksCollect and document user's requirementsData ScienceDesign and develop databaseDesign, construct, modify, implement and test data models and database management systemsConduct research and provide advice to other informatics professionals regarding the selection application and...

  • Manager, Programs and Business Administration

    3 days ago

    Mississauga, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1685 Tech Avenue, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Store Sales Specialist

    Found in: Jooble CA O C2 - 2 weeks ago

    Mississauga, ON, Canada Acosta Sales & Marketing Full time

    Sales and Merchandising Representative Sales and Merchandising Representative Immediately hiring for a part time Sales and Merchandising Representative. This position offers a flexible Monday – Friday schedule with lots of opportunities for career growth with our company. Our Mosaic SMART sales team is responsible for execution of planogram displays,...

  • administrator, data

    Found in: Talent CA 2 C2 - 2 weeks ago

    Mississauga, Canada Scriptbox Full time

    Education: Other trades certificate or diplomaExperience: 7 months to less than 1 yearTasksCollect and document user's requirementsData ScienceDesign and develop databaseDesign, construct, modify, implement and test data models and database management systemsConduct research and provide advice to other informatics professionals regarding the selection...

  • administrator, database

    Found in: Talent CA 2 C2 - 5 days ago

    Mississauga, Canada 10221163 Canada Inc. Full time

    Education: Expérience: EducationBachelor's degreeTasksCollect and document user's requirementsData ScienceDesign and develop databaseDesign, construct, modify, implement and test data models and database management systemsConduct research and provide advice to other informatics professionals regarding the selection application and implementation of database...

  • administrator, data

    Found in: Talent CA 2 C2 - 1 week ago

    Mississauga, Canada Scriptbox Full time

    Education: Expérience: EducationOther trades certificate or diplomaTasksCollect and document user's requirementsData ScienceDesign and develop databaseDesign, construct, modify, implement and test data models and database management systemsConduct research and provide advice to other informatics professionals regarding the selection application and...

  • payroll administrator

    Found in: Talent CA 2 C2 - 2 weeks ago

    Mississauga, Canada BUZO PET GROOMING INC. Full time

    Education: College/CEGEPExperience: 7 months to less than 1 yearTasksCalculate and prepare cheques for payrollPrepare statements of earnings for employees, indicating gross and net salaries and deductions such as taxes, union dues, garnishments and insurance and pension plansStore, update and retrieve financial dataPerform human resources related duties such...

  • payroll administrator

    Found in: Talent CA 2 C2 - 1 week ago

    Mississauga, Canada BUZO PET GROOMING INC. Full time

    Education: Expérience: EducationCollege/CEGEPTasksCalculate and prepare cheques for payrollPrepare statements of earnings for employees, indicating gross and net salaries and deductions such as taxes, union dues, garnishments and insurance and pension plansStore, update and retrieve financial dataPerform human resources related duties such as personnel...

  • Store Manager

    2 weeks ago

    Mississauga, Canada Bulk Barn Foods Limited Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Work setting**: - Urban area - Retail business - Supermarket/grocery store **Tasks**: - Manage staff and assign duties - Plan budgets and monitor revenues and expenses -...

  • Store Manager

    2 weeks ago

    Mississauga, Canada Bulk Barn Foods Limited Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Work setting**: - Urban area - Retail business - Supermarket/grocery store **Tasks**: - Manage staff and assign duties - Plan budgets and monitor revenues and expenses -...