Product Manager

7 months ago

SaintBrunodeMontarville, Canada ISAAC Instruments Full time

Company Description

ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.

**Job Description**:
If you are looking for an opportunity to join a thriving, dynamic organization with an entrepreneurial spirit and a passion for innovation, then this role is perfect for you. We are looking for a Product Manager to join our Product team. As a member of the Product team, you are responsible for bridging the gap between the company's technical (R&D) and business teams to ensure successful and timely product delivery. As a great team player with excellent communication and technical skills and drive, he organizes and coordinates the go-to-market process for innovation and software upgrade products. Affinity with the industry is key to understanding its needs and finding innovative solutions for the transportation market.

**RESPONSIBILITIES**
- Develop and provide governance on the project plan for product launches
- Track project schedule, costs and content
- Coordinate product launches with the various departments, namely:

- Work closely with the Technology, Production and Quality Assurance teams to ensure quality products are designed and released on time
- Work closely with the Customer Experience team and the Sales and Marketing team to ensure customer satisfaction
- Ensure that product development and marketing efforts support overall company strategies and objectives
- Communicate project progress and liaise between the various internal teams while communicating the status of the various projects on a regular basis
- Ensure the implementation and execution of the various committees
- Use an efficient 'Stage Gate' process and follow up with customers regarding their satisfaction with new products
- Actively participate in the development of the user experience in collaboration with the customer experience team
- Ensure effective change management throughout projects.

**Qualifications**:

- 5 years' experience as a technology product manager
- Bachelor's degree in engineering (or DEC, combined with 15 years' relevant experience)
- Academic background in marketing or IT, or a master's degree in innovation management (an asset)
- Experience in developing, implementing and managing product management processes (lifecycle management, roadmaps, stage gate process, etc.)
- Experience or knowledge of transport and logistics or telematics solutions (an asset)
- Curiosity and interest in new technologies, with a strong capacity for learning
- Motivation and passion for achieving results, with a strong sense of priorities and organization
- Strong leadership and team spirit
- Ability to communicate strategies, plans and results effectively, both orally and in writing
- Fluency in spoken and written French and English.

Additional Information

Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:

- varied career opportunities
- a stimulating work environment focused on innovation
- enthusiastic and collaborative teams
- competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc.
- various social activities and free snacks and coffee every day.

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