Current jobs related to Customer Service Representative - Guelph - Guelph Vapour Company


  • Guelph, Canada UPI Energy FS Full time

    Customer Service Representative - UPI Energy FS - Guelph, ON GROWMARK is an agricultural cooperative serving cooperatives, retailers, businesses, and customers in Canada and the U.S. We provide customers with fuels, lubricants, crop nutrients, crop protection products, seed, construction services, equipment, and grain marketing assistance. In addition,...


  • Guelph, Canada Transx Ltd. Full time

    **TRANSX GROUP OF COMPANIES** Operating for over 50 years; the **TransX Group of Companies** is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and...


  • Guelph, Canada U-Haul Full time

    Location: 389 Speedvale Ave W, Guelph, Ontario N1H1C7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...


  • Guelph, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CB Canada. As a Switchboard Operator, you will be the first point of contact for our clients and customers, providing exceptional service and support.Key ResponsibilitiesAnswer and direct incoming calls in a professional and courteous...


  • Guelph, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CB Canada. As a Switchboard Operator, you will be the first point of contact for our clients and customers, providing exceptional service and support.Key ResponsibilitiesAnswer and direct incoming calls in a professional and courteous...


  • Guelph, Canada Directsave Canada Inc. Full time

    Responsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Handle and resolve customer complaints or issues with patience and empathy - Upsell products or services to customers when appropriate - Enter and update customer information in the database accurately - Analyze customer data to identify trends...


  • Guelph, Canada Wasteco Full time

    **Summary** The Customer Service Representative is part of the first line of contact for our many valued customers. Are you ready to be at the front of shaping a great customer experience? Your mission as a part of a team of professionals in a small entrepreneurial office is to execute on our commitments, service the customer’s needs, and to help drive...


  • Guelph, Canada Culligan Water Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our growing team at our GUELPH location as a CSR! Part Time Saturdays.** The Customer Service...


  • Guelph, Canada BMO Financial Group Full time

    435 Stone Road - Unit Z11 Guelph Ontario,N1G 2X6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Guelph, Canada BMO Financial Group Full time

    78 St Georges Square Guelph Ontario,N1H 6K9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Guelph, Canada BMO Financial Group Full time

    435 Stone Road - Unit Z11 Guelph Ontario,N1G 2X6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Guelph, Canada Culligan Water Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our growing team at our GUELPH location as a CSR! Monday to Friday and Saturdays as required.** The...


  • Guelph, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Guelph, Ontario, Canada Purolator Inc Full time

    Customer Service Representative - RetailAt Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in our Retail team, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person...


  • Guelph, Ontario, Canada Purolator Inc Full time

    Customer Service Representative - RetailAt Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in our Retail team, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person...


  • Guelph, Ontario, Canada Purolator Inc Full time

    Customer Service Representative - RetailAt Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in our Retail team, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person...


  • Guelph, Ontario, Canada Purolator Inc Full time

    Customer Service Representative - RetailAt Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative in our Retail team, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service through phone, email, and in-person...


  • Guelph, Canada Like New Collision Group Full time

    CSN Golden Triangle Collision is a respected auto repair company that has been in business for over 50 years with 4 locations in the Waterloo Region and Guelph. We are currently looking for an experienced Customer Service Representative to join our Guelph team. This role provides a variety of job tasks, you get to meet lots of different people, you'll have...


  • Guelph, Ontario, Canada Purolator Inc Full time

    Customer Service Representative - RetailAt Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - Retail, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service to our retail customers, responding to their...


  • Guelph, Ontario, Canada Purolator Inc Full time

    Customer Service Representative - RetailAt Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - Retail, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service to our retail customers, responding to their...

Customer Service Representative

4 months ago


Guelph, Canada Guelph Vapour Company Full time

**Job Description Role**:
This position assists the Management staff in achieving store goals and is responsible for the results of the GVC store.

This person must be energetic and enthusiastic, willing to engage customers with a sales minded attitude, and display pride in our stores through strong work ethics, organizational skills and cleanliness.

You will be responsible for maintaining current customer relationships as well as building rapport with new customers, helping them to find solutions to their problems and directing them to suitable products that fits each individual need.

This includes explaining the multiple options a fresh ex-smoker has to choose from to troubleshooting problems with returning customers, if necessary.

**Major Duties**:
⦁ Assist the efforts of the store and all associates at the location.

⦁ Anticipate guest needs and respond promptly.

⦁Greet guests promptly.

⦁ Work Independently

⦁ Operate POS system efficient

⦁ Maintain responsibility for overall financial performance of individual store.

⦁ Maintain solid communication and feedback relationship with store management.

⦁ Hold complete knowledge of and strictly abide by the company’s approach and guidelines (i.e. educational materials/systems)

⦁ Ensure interior and exterior of store is kept to company standards

⦁ Seek to gain knowledge of principles and methods for showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems.

⦁ Maintain positive team environment between associates.

⦁ Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required)

⦁ Protect sales associates and customers by providing a safe and clean environment.

⦁ Actively participate in the Grass Roots Marketing activities.

⦁ All other duties as assigned.

⦁ Ensure you are up to date with all current product knowledge

⦁ Maintain store; Keep store at a presentable manner at all times

**Qualifications**:
⦁ High School diploma or GED equivalent

⦁ Must be over the age of 19 years of age.

⦁ Communicate effectively, both verbally and in writing.

⦁ Experience with multiple vaping devices and basic vaping knowledge

**Assets**:
⦁ Be a clear thinker, analyze and resolve problems exercising good judgment.

⦁ Display enthusiasm towards sales and customer service.

⦁ Strong attention to detail.

⦁ Constant interaction with staff and customers.

**Requirements**:
⦁ Ability to sit, stand or walk for extended periods of time.

⦁ punctual and reliable

⦁ Ability to work evenings and weekends as required.

**Work Environment**:
⦁ Retail store environment.

⦁ Constant interaction with staff and customers. Experience:
⦁ Retail or Sales Experience

⦁ Vape Experience

Sales Associates Demeanor:
⦁ Maintain a professional environment at all times

⦁ Providing best in class customer service and maintain professionalism

Employee Purchases: Competitive Employee Discounts Manager to approve employee before purchase is made Employee Incentives are Offered Job Type: Part-time Salary: $15.00 to $18.00 /hour Job Type: Part-time Salary: $15.00-$18.00 per hour Schedule: - 10 hour shift - 8 hour shift - Monday to Friday - Weekends

**Experience**:

- Retail Sales: 2 years (preferred) - Customer Service: 2 years (preferred) - Vape Related: 1 year (preferred) Education: - Secondary School (required)

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 10-20 per week

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Weekend availability

Shift:

- 10 hour shift
- 8 hour shift

Work setting:

- Specialty store

COVID-19 considerations:
To keep our cashiers as safe as possible. We have installed plastic barriers as well as Hand sanitizer, masks and gloves.

Application question(s):

- What type of experience do you have with vapour products?
- Are you willing to work weekends?
- What experience do you have and how comfortable are you working independently, opening/closing?

**Experience**:

- sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person