Clinical Trials Recruitment Coordinator

2 weeks ago

Montréal, Canada dicentra Inc. Full time

**Clinical Trials Recruitment Coordinator (Quebecois bilingual)** is responsible for recruitment of appropriate study participants for clinical research study visits and coordinating the recruitment process during clinical trials. CT Recruitment Coordinator is a key role in recruiting dedicated participants into clinical trials in a timely manner, and by building and maintaining an up-to-date and accurate. CT Recruitment Coordinator is responsible for contacting and accurately documenting potential research participants in order to assess preliminary eligibility for clinical trials based on protocol inclusion and exclusion criteria and sound discretion.

Roles and Responsibilities:

- Conduct telephone/texting or computerized eligibility screening of potential study volunteers for inclusion or exclusion in all phases of clinical trials which includes but is not limited to:

- Reviewing screening criteria,
- Providing an overview of the study,
- Responding to volunteer preliminary questions.
- Schedule appointments within the web portal
- Basic assessment of private health information and preliminary eligibility of participants for clinical trial products based on protocol inclusion and exclusion criteria.
- Maintains knowledge and compliance with appropriate dicentra SOPs and GCP and ICH guidelines as they pertain to recruitment.
- Work collectively with the dicentra team to develop outreach efforts and strategic recruitment initiatives related to improving the recruitment process by broadening our digital presence and expanding our database.
- Maintain a positive attitude, respect for the privacy of health information, and good customer service skills when dealing with a wide variety of research participants

Qualifications:

- **Quebecois bilingual is a must**:

- 1 - 2 years experience in a customer service environment
- Experience with Excel, word, and Microsoft office
- Exceptional interpersonal communication skills and professionalism
- Ability to work individually and as part of a team in a dynamic, efficient clinic setting
- Comfortable handling important and private information while multi-tasking and working in a fast-paced environment.

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