Tourism Information Services Supervisor
2 weeks ago
**Tourism Information Services Supervisor**
**Duties include, but may not be limited to**:
- Plan, organize, schedule, monitor, evaluate and provide guidance to Lock 7 Viewing Center Staff
- Act as the liaison between staff and the Manager of Economic Development reporting issues arising with participants, equipment or staff
- Manage the City's Tourism social media channels to promote local events
- Ensure the maintenance of inventory control of tourism literature
- Perform tourism related research
- Greet visitors as they arrive to the Viewing Centre
- Provide information regarding the Lock 7 ship schedule, promoting Thorold business, and local events and activities
- Assist with maintenance, cleaning and disinfecting of viewing centre amenities including lobby, office and washroom
- Report facility measurables including daily attendance, purpose of guest visits and frequently asked questions
- Answer questions from the general public and patrons
**Working Conditions**:
- Typical office environment
- Exposure to outside environment
- Able to work with mínimal supervision
- May be required to attend off-site meetings
- Driver’s license and access to a vehicle may be required
Anticipated contract duration: May 16th to October 14th, 2024
Starting Wage: $21.00 per hour.
The successful applicant must be registered for Post-Secondary school in fall 2024.
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human rights code, the City will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform staff of the nature of any accommodation(s) that you may require._
- Information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment assessment purposes._
**Job Type**: Seasonal
Contract length: 5 months
**Salary**: From $21.00 per hour
Expected hours: 20 - 37.5 per week
**Benefits**:
- Company pension
- Employee assistance program
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Application question(s):
- Are you registered for Post-Secondary school in fall 2024?
**Experience**:
- Customer service: 2 years (required)
- supervisory: 1 year (required)
Work Location: In person
Application deadline: 2024-03-22
Expected start date: 2024-05-06
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