Plumbing Showroom Sales Specialist

2 weeks ago

Edmonton, Canada Best Plumbing & Lighting Full time

**PLUMBING SHOWROOM SALES SPECIALIST**
Do you enjoying assisting customers, both appointments and walk-ins? Do you provide fantastic customer service and sell with integrity?

Do you enjoy working with clients, pre and post installation to ensure exceptional customer experience resulting in raving fans and referrals?

Do you have a passion for and creating beautiful kitchen and bath spaces?

If you answered yes to any of these questions, then our Plumbing Showroom Specialist may be the right fit for you

For over 42 years, Best Plumbing & Lighting has continually been dedicated to providing exceptional kitchen, bath and lighting fixtures in Edmonton and surrounding areas. We stock the most reputable brands in the industry with leading designs and the utmost quality. Our staff are trained on the latest technology and are a one-stop showroom for all your plumbing and lighting fixture needs.

**WHY WORK FOR US**
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program - Volunteer Day
- Personal Milestone Recognition Program
- Perkopolis Partnership
- Safety shoe reimbursement
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**

Providing the right solutions at the right time with our expert customer care.

**OUR VISION**

To be the preferred plumbing and lighting provider by offering superior customer experiences.

**DUTIES AND RESPONSIBILITIES**
- Develop and retain strong relationships with a wide range of customers, including builders, designers, and homeowners.
- Assess customers’ needs, directing their product selection and purchase.
- Respond to inquiries with accurate pricing, inventory, and delivery information.
- Handle special orders, requests, issues/concerns with enthusiasm and efficiency.
- Provide quotes for clients and follow ups.
- Examine and resolve customer issues, address short payments, and returns in a timely fashion.
- Continually improve product knowledge to show authority and trust within the industry.
- Maintain product literature to ensure most current information is available to customers
- Conduct after sales service with customers
- Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner.

**SKILLS AND COMPETENCIES**
- A strong sales presence
- Outstanding customer service and interpersonal skills
- Quick responsiveness and problem-solving skills
- Able to learn and operate the applicable software system used to process orders
- Intermediate math skills
- Organizational and time management skills
- Can work independently and in a team environment
- Ability to work in a fast-paced environment
- Basics of design and interior decorating is an asset
- Drive showroom sales thru promotions and maintaining display materials
- Meet or exceed monthly sales and gross profit targets
- Must work Saturdays and have reliable transportation

**EXPERIENCE AND EDUCATION**
- Minimum Grade 12 education required
- Sales experience is preferred
- Intermediate computer skills with the ability to learn new systems

BG01

Location: 17111 118 Avenue Northwest, Edmonton, Alberta T5S 2V3

Work Location: In person

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