Showroom Sales Consultant

4 months ago

Edmonton, Canada Bartle & Gibson Full time

Do you have a passion for Interior design and creating beautiful spaces?

Do you enjoying assisting customers, both appointments and walk-ins? Do you provide fantastic customer service and sell with integrity?

Do you enjoy working with clients, pre and post installation to ensure exceptional customer experience resulting in raving fans and referrals?

If you answered yes to these questions, Bartle & Gibson showrooms might be the right career for you

As a Bartle and Gibson Showroom **Consultant**, you are welcoming and enthusiastic about providing an exceptional experience to every client, 5 days a week, from Monday to Saturday. You greet all your clients and guide them through the process of purchasing the right product for their project. Individuals will be required to work 8am-5pm Monday to Friday as well as 9am-1pm every Saturday. There will be a day off during the week in lieu of the Saturday.

With a friendly, outgoing personality and are in search of a career opportunity to build upon your existing sales experience, you will prove yourself to be an excellent representative for BGS helping grow our business while assisting clients as they find their ideal and unique product packages and solutions.

**WHY WORK FOR US**
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program - Volunteer Day
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

**OUR VISION**

Be the preferred wholesaler by providing superior customer experiences.

**DUTIES AND RESPONSIBILITIES**
- Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners.
- Assess customers’ needs, guiding their product selection and purchase.
- Respond to inquiries with accurate pricing, inventory, and delivery information.
- Handle special orders, requests, issues/concerns with enthusiasm and efficiency.
- Provide quotes for clients and follow ups.
- Examine and resolve customer issues, address short payments, and returns in a timely fashion.
- Continually improve product knowledge and stay up to date on the latest trends and innovative technology.
- Maintain product displays and literature to ensure most current information is available to customers
- Conduct after sales service with customers
- Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner.
- Other duties as required

**SKILLS AND COMPETENCIES**
- A strong sales presence
- Outstanding customer service and interpersonal skills
- Quick responsiveness and problem-solving skills
- Able to learn and operate the applicable software system used to process orders
- Intermediate math skills
- Organizational and time management skills
- Can work independently and in a team environment
- Ability to work in a fast-paced environment
- Basics of design and interior decorating is an asset
- Must work Saturdays and have reliable transportation

**EXPERIENCE/EDUCATION**:

- Minimum Grade 12 education required
- Knowledge of the plumbing products would be considered an asset
- Strong computer skills with the ability to quickly learn new systems

Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.

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