Guest Service Agent

6 days ago


Niagara Falls, Canada Vittoria Hotel & Suites Full time

Greet guests with a welcoming smile and friendly demeanor
- Perform all guest check-in and check-out procedures
- Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
- Collect payment for room charges and other fees
- Answer phones and direct calls to appropriate personnel
- Make and confirm reservations
- Maintain a clean and tidy work space at all times
- Inform guests of hotel amenities and offerings
- Be informed and up-to-date on all types of room accommodation and availability
- Communicate with housekeeping and maintenance staff as necessary
- Provide local information on restaurants, special sites, activities, etc.
- Resolve customer complaints and problems calmly and effectively
- Notify management of any serious issues that you cannot resolve
- Take and deliver messages for guests
- Store luggage and valuables as needed
- Maintain a friendly, personable disposition
- Perform various clerical tasks as needed (sorting mail, paper filing, etc.)

**Job Types**: Full-time, Part-time

**Salary**: From $16.00 per hour

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person


  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

    **What will it be like to work for this Hilton Niagara Falls/Fallsview?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels...


  • Niagara Falls, Canada WildPlay Full time

    **Summary** The Guest Services Agent is the face of WildPlay Element Parks, and therefore a critical part of our pride. Agents ensure that guests’ expectations are exceeded by consistently delivering excellent service, and by going the extra mile. In a friendly, confident and knowledgeable way, they welcome guests, take reservations, check guests into...


  • Niagara Falls, Canada WildPlay Full time

    **What's Cool About This Job?** - Free ziplining and climbing!! - Paid Lunches - Bonus opportunities throughout the summer - Snacks provided daily - Overtime hours allowed - Great staff events - Did we mention free ziplining and climbing?! - Full and part-time hours are available and can change depending on your needs - Fantastic opportunities for career...

  • Guest Service Agent

    6 days ago


    Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

    **What will it be like to work for this Hilton Niagara Falls/Fallsview?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels...

  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    2 days ago


    Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    7 months ago


    Niagara Falls, Canada Sheraton Fallsview Hotel Full time

    Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

  • Guest Service Agent

    7 months ago


    Niagara Falls, Canada Sheraton Fallsview Hotel Full time

    Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

  • Guest Service Agent

    7 months ago


    Niagara Falls, Canada Fallsview Indoor Waterpark Full time

    Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada Days Inn Fallsview Full time

    As a member of Wyndam Worldwide - The Days Inn Fallsview contributes to becoming a widely recognized service leader in the hospitality industry. We have a service-oriented culture in which each associate strives to be responsive, be respectful and deliver great experiences to our customers, Guests, and partners and communities as well as each other. We are...

  • Guest Service Agent

    7 months ago


    Niagara Falls, Canada Days Inn Fallsview Full time

    As a member of Wyndam Worldwide - The Days Inn Fallsview contributes to becoming a widely recognized service leader in the hospitality industry. We have a service-oriented culture in which each associate strives to be responsive, be respectful and deliver great experiences to our customers, Guests, and partners and communities as well as each other. We are...

  • Guest Services Agent

    7 months ago


    Niagara Falls, Canada The Days Inn Fallsview Full time

    **Company Overview** As a member of Wyndam Worldwide - The Days Inn Fallsview contributes to becoming a widely recognized service leader in the hospitality industry. We have a service-oriented culture in which each associate strives to be responsive, be respectful and deliver great experiences to our customers, Guests, and partners and communities as well...

  • Guest Service Agent

    2 months ago


    Niagara Falls, Canada Comfort Hotel Niagara Falls Full time

    TITLE**:Guest**Service**Agent** **REPORTS TO: General Manager/ Front Desk Supervisor FSLA STATUS: DEPARTMENT: Front Desk PREPARED BY: DATE: I. **SUMMARY STATEMENT** Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone...

  • Guest Service Agent

    2 days ago


    Niagara Falls, Canada Best Western Plus Cairn Croft Hotel Full time

    Best Western Plus Cairn Croft Hotel is a proud, family-run business and has established itself in our beautiful city as one of Niagara’s most unique destination hotels. We have just concluded a magnificent five-million-dollar property improvement plan, which began three years ago with the introduction of Doc Magilligan's Restaurant & Irish Pub. Since then...

  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada The Oakes Hotel Overlooking the Falls Full time

    **The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada The Oakes Hotel Overlooking the Falls Full time

    **The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

  • Guest Service Agent

    6 months ago


    Niagara Falls, Canada The Oakes Hotel Overlooking the Falls Full time

    *The Oakes Hotel Ov looking the Falls is eeking pa - onate, enthu - st indivi - ls who are lo - ng to ma - a career in the - pitality in - try.* We are look for a a larger-than-life per - ality, willing to go above and beyond for each guest. Guest Services Agent is a key pos ion that co - ibutes to the overall success of Oakes Hotel - First imp - Greet...


  • Niagara Falls, Canada Old Stone Inn Boutique Hotel Full time

    Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

  • Guest Service Agent

    2 days ago


    Niagara Falls, Canada Marriott on the Falls Full time

    Located on the brink of one of the world’s greatest natural wonders, the Marriott on the Falls is a 404 guestroom full service hotel, minutes away from area attractions, world-class wineries, golf and casinos. The Marriott on the Falls also offers sumptuous dining options at its on-site Milestones Fallsview Restaurant along with 23 private function rooms...


  • Niagara Falls, Canada Marriott on the Falls Full time

    Located on the brink of one of the world’s greatest natural wonders, the Marriott on the Falls is a 404-guestroom full service hotel, minutes away from area attractions, world-class wineries, golf and casinos. The Marriott on the Falls also offers sumptuous dining options at its on-site Milestones Fallsview Restaurant along with 23 private function rooms...