Guest Service Agent

**What will it be like to work for this Hilton Niagara Falls/Fallsview?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels...

Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

Responsibilities for Guest Service Agent - Check guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Arrange transportation for guests - Maintain the record of guests that have checked in and out - Manage room...

TITLE**:Guest**Service**Agent** **REPORTS TO: General Manager/ Front Desk Supervisor FSLA STATUS: DEPARTMENT: Front Desk PREPARED BY: DATE: I. **SUMMARY STATEMENT** Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone...

The Marriott Fallsview Niagara Falls Hotel & Spa enjoys the enviable distinction as being the closest hotel to Niagara Falls. As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos,...

The Marriott Fallsview Hotel & Spa enjoys the enviable distinction as being the closest hotel to Niagara Falls. As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, this Marriott Niagara Falls Hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as...

**Guest Services Supervisor** **Summary** **Responsibilities and Duties include but aren’t limited to** - Manages the flow of guest traffic to optimize the Park experience. - Manages the central cash on location, prepares cash deposits, and change orders weekly. - Manages supplies on location. - Completes weekly reports for the Guest Service Manager. -...

**Guest Service Team Lead** **Summary** **Responsibilities and Duties include but aren’t limited to**: - Leading the Guest Services team by example - Ensuring that the GS team is on track and doing tasks - Ensuring that all reservations are completed properly - Assisting GSAs with group reservations or reservations with special requests - Shadowing...

The Shaw Club Hotel is seeking Guest Service Agents to join their incredible Front Office Team. The role of the Guest Service Agent is to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **Primary Responsibilities**: - Providing...

The Shaw Club Hotel is seeking Guest Service Agents to join their incredible Front Office Team. The role of the Guest Service Agent is to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **Primary Responsibilities**: - Providing...

Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures - Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. - Collect payment for room charges and other fees - Answer phones and direct calls to appropriate personnel - Make and confirm reservations - Maintain a clean...

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies **_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty...

Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations; Process telephone calls - Provide information on hotel facilities and services - Process wake-up calls; Exchange foreign currency - Process guests’ departures, calculate charges and receive payments **Salary**: $16.00 per...

Provides accurate and timely information in a professional and friendly manner. - Registers guests upon arrival and checking guests out upon departure. - Ensures that all transactions and payments are posted and entered accurately. - Maintains and balances cash drawer on a daily basis. - Responds to guest needs immediately and maintains excellent...

Colonel Butler Inn is an award winning hotel, often cited as one of the finest boutique hotels in Canada! Are you a hospitality professional who values providing the best possible service to all guests? Then we want you to help us do this! As a Guest Service Agent, you will be responsible for ensuring that all guests are greeted and assisted in a manner...

**Exceptional individuals delivering exceptional experiences!** Our **Guest Service Team** at Pillar and Post is key in creating unforgettable luxury experiences for our Guests and plays a vital role in our success. From the moment the Guest arrives at the hotel we strive to create a sense of welcome that is genuine, memorable and unique. We are fair and...

The Queen's Landing hotel is hiring for both Full-Time and Part-Time Guest Service Agents! Come join our wonderful team today! **Position Summary**:To assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation. **Duties and...

Niagara's Finest Hotels is seeking Part Time Guest Service Agents to join our front Office team! This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment. **What you'll be doing**: - Register guests and assign rooms. - Accommodate special request whenever possible. - Assist in pre-registration and...

**Job Function**: To provide a high level of professionalism and customer service as the first line of contact while representing the Americana. **Responsibilities**: - Provides accurate and timely information in a professional and friendly manner. - Registers guests upon arrival and checking guests out upon departure. - Ensures that all transactions and...

Vintage Hotels is currently seeking a Part Time Guest Service Agent to join our growing team! Situated in the heart of Niagara on the Lake, this is an excellent opportunity for those with a love of hospitality and customer service. **What you'll be doing**: - Register guests and assign rooms. - Assist in pre-registration and blocking of reservations when...