Guest Service Agent

6 months ago


Niagara Falls, Canada Fallsview Indoor Waterpark Full time

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few_. _Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

**Waterpark Guest Service Agent Responsibilities**:

- Greet and welcome guests upon arrival
- Payment processing for all guests' and posting miscellaneous charges as requested.
- Issuing key to lockers
- Other duties as assigned

**What you’ll need as** **a Waterpark Guest Service Agent**:

- No Experience Required - On the Job Training Provided.
- Full-time and Part-time work available.
- Excellent interpersonal and communication skills when dealing with guests both internally and externally
- Demonstrate professional telephone manners
- Excellent organizational and time management skills and the ability to work under pressure
- Ability to work independently with mínimal supervision as well as cooperatively within a team setting
- Must be able to stand and exert well-paced mobility
- Provide a high standard of customer service
- Attention to detail
- To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA_

**Job Types**: Part-time, Full-time

**Benefits**:

- Discounted or free food
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- NIAGARA FALLS, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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