Assistant Building Manager

2 weeks ago

Toronto, Canada Hazelview Properties Full time

**This job needs a valid DL and access to a vehicle.**

**About the Position**:
Assistant Building Managers report to the Community/Property Manager and they play a supportive role in the successful operations of our apartment complexes and in the overall success of Hazelview Properties. This role is primarily responsible for assisting the Building Manager in achieving operational, maintenance and leasing objectives.

**This is a full-time, live-in opportunity.**

**Key Responsibilities**:

- Ensure that a superior level of co-operation, service and support is provided to residents
- Promptly respond to resident issues and service requests
- Assist Building Managers in showing prospective residents available suites
- Responsible for day-to-day operations of the building when the Building Managers are off duty
- Ability to complete appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, and basic electrical repairs, safely use and maintain tools of the job
- Assist at month end with "move-in" and "move-out" procedures
- Responsible for the cleanliness of the Building
- Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights
- All other duties within the scope of the job, as requested by management.

**Job Requirements**:
**Education & Experience**:

- Completion of High School or general education degree (GED)
- 1 - 2 years of related experience in a customer service or related role
- Must be willing to live on-site
- Flexibility to work on-call on a rotating schedule (evenings & weekends)
- Proficient with use of basic handheld and electrical tools
- Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
- Exposure to the multi-residential or other related industry asset class would be considered an asset
- WHMIS certification would be an asset
- Experience with Fire Life Safety & Building Inspections would be an asset
- Knowledge of current laws, legislation and rights concerning residents would be an asset
- Building/Property Maintenance experience would be an asset

**Qualifications**:

- A commitment to "Best in Class" Customer Service
- A professional demeanor with strong communication skills
- A demonstrated high degree of integrity, discretion and confidentiality
- Ability to accurately listen, understand and respond to issues appropriately
- Ability to work and act independently using good judgment
- Ability to remain calm and focused in high pressure situations
- Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
- Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
- Excellent problem solving capabilities

**Skills**: Preferred
- Customer Service Skills
- Communication Skills
- Maintenance Skills

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