Bilingual Customer Service Representative

7 months ago


Remote, Canada Stevens Omni Inc. Full time

'''Duties'''
- Provide exceptional customer service to clients in a professional and courteous manner
- Assist customers with inquiries, requests, and complaints
- Upsell products and services to maximize sales opportunities
- Maintain accurate and detailed customer records through data entry
- Analyze customer needs and provide appropriate solutions

'''Requirements'''
- Fluent in English and French
- Excellent phone etiquette and communication skills
- Previous customer service experience preferred
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Proficient in data entry and computer systems
- Ability to work in a fast-paced environment
- Sales experience is a plus

We offer competitive compensation, a positive work environment, and opportunities for career growth. If you are a motivated individual who is passionate about providing exceptional customer service, we would love to hear from you.

**Salary**: $47,805.00-$57,262.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: Remote



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