Store Manager

6 months ago

Kitchener, Canada FIKA Full time

**THE FIKA WAY**

In Swedish, Fika is often translated as “a coffee and treat break”, but it is much more than that. It is a culture, a state of mind, and a powerful concept. One that encourages you to pause and enjoy the everyday beauty in life.

FIKA is redefining cannabis retail with a considered approach for the modern cannabis consumer. We embrace a new identity that is sophisticated, stylish and shameless.

We are seeking out purpose-driven and passionate people who embrace the FIKA Vision & Values. Our FIKA Family Members come from many backgrounds; united by an authentic motivation to create warm & welcoming environments where people can connect.

If you join our team you will live our values:
**Build Up + Breathe + Belonging + Bring Yourself**

Currently, we are looking for a **Store** Manager** to lead **FIKA Fairview Park Mall Kitchener**, located at
**2960 Kingsway Dr Unit G007, Kitchener, ON N2C 1X1.**

**In this role you will be**:

- Building your amazing team; developing through recognition, coaching and enthusiastic communication
- Ensuring your store operates at its highest level, with a commitment to regulatory compliance practices and efficient operations.
- Building a best-in-industry guest experience and then making it even better.
- Creating a culture of learning within the FIKA Family as well as with our guests.
- Leading the most beautiful store in the industry and maintaining its shine.
- Building a community with our neighbours and partners.
- Fostering an inclusive & welcoming environment where everyone knows and participates in ensuring the wellness, health, and safety of our colleagues and guests as our top priority.
- Doing what it takes, proactivity identifying areas to make an impact.

**You will thrive in this role if you**:

- Are passionate about the guest experience, people development, and of course, cannabis.
- Are excited to build something from the ground up.
- Have an entrepreneurial mindset and are self-motivated; action-oriented and able to support a variety of responsibilities.
- Have a keen attention to detail, critical thinking, and decision-making skills.
- Naturally build connections with others. You communicate transparently, candidly, and openly.
- Embrace a positive outlook, see the positive in people, situations, and events and persistence in pursuing goals despite obstacles and setbacks.
- Operates with quality in mind through attention to detail, accuracy, & completeness.
- Ability to manage in an environment of change and ambiguity while maintaining outcome focus.

**Selection process**:
FIKA unequivocally supports equal opportunity employment for all applicants regardless of religion, race, colour, gender identity or expression, sexual orientation, ancestry, differently abled, mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial jurisdiction.

FIKA welcomes everyone. If you ever need an accommodation to participate in our selection process, please contact us.
- Have a minimum of 3 years of people management within the retail or hospitality industry.
- Experience working with premium brands, new store openings, and/or flagship experience is an asset.
- Have experience in maintaining operational excellence (payroll, shrink management, inventory management, etc.)
- Demonstrate strong time management and organizational skills.
- Demonstrate excellent understanding of analytics and metrics, and keen attention to detail.
- Are self-motivated, and have exceptional communication and presentation skills.
- Possessing knowledge of cannabis is an asset; enthusiasm is a must.
- Able to complete the AGCO CannSell program & successfully complete all required background checks. Able to obtain the AGCO Retail Manager Licence is an asset.
- Able to leverage technology; skilled in POS, Social Media and MS Office.

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