Store Manager

4 weeks ago

Kitchener, Canada Starbucks - DoubleTreeHome2 Suites by Hilton Kitchener Full time

**Position Title: Store Manager**

**Location**: DoubleTree/Home2 Suites by Hilton Kitchener - 30 Fairway Rd. S, Kitchener, ON, N2A 2N2

**Company**: Starbucks

**About Us**:
At Starbucks, we’re not just about coffee; we’re about creating a warm and inviting place where people can connect, relax, and enjoy great coffee. As a global leader in coffee, we believe in nurturing our partners (employees) and providing opportunities for growth and development. We're committed to fostering an inclusive and supportive work environment.

**Job Overview**:
We’re looking for an enthusiastic and experienced Store Manager to join our dynamic team. As a Store Manager, you will lead and inspire a team of baristas, ensure exceptional customer service, and drive store performance. Your role is crucial in delivering the Starbucks experience to our customers and maintaining a positive and productive work environment.

**Key Responsibilities**:
**Team Leadership**: Recruit, train, and mentor a team of baristas and supervisors. Foster a positive, collaborative work environment and provide ongoing feedback and support.

**Customer Experience**: Ensure the highest standards of customer service, addressing customer concerns promptly and effectively. Create a welcoming atmosphere for customers.

**Operational Excellence**: Oversee daily store operations, including inventory management, cash handling, and store maintenance. Ensure compliance with health and safety regulations.

**Sales and Performance**: Drive sales and profitability through effective management of store performance, implementation of marketing strategies, and achievement of financial targets.

**Community Engagement**: Build relationships with local businesses and community members to promote Starbucks’ presence and participate in community events.

**Qualifications**:
**Experience**: Minimum of 3 years of management experience, preferably in a food or beverage retail environment. Starbucks experience is a must.

**Leadership Skills**: Proven ability to lead, motivate, and manage a team. Strong interpersonal and communication skills.

**Customer Focus**: Passion for delivering excellent customer service and creating a positive customer experience.

**Financial Acumen**: Experience with budgeting, financial analysis, and achieving sales targets.

**Problem-Solving**: Ability to handle and resolve conflicts, make informed decisions, and manage operational challenges effectively.

**Flexibility**: Availability to work various shifts, including early mornings, evenings, weekends, and holidays.
- Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all partners._
- Join us and be a part of something special at Starbucks_

**Job Types**: Full-time, Permanent

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Barista: 3 years (required)
- Restaurant management: 2 years (required)
- Starbucks: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (required)

Work Location: In person

Application deadline: 2024-09-23

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