Salesforce Administrator

3 weeks ago

Toronto, Canada SkipTheDishes Full time

**Description**:
We have something other delivery apps don't have: exclusive partnerships with some of the largest and most popular restaurants in Canada. More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building and managing long-lasting relationships, you'll help us continue to expand our reach while setting our partners up for success. You'll also create continuous, irresistible value that keeps everyone satisfied.

We couldn't have created Canada's biggest food delivery network without amazing restaurant partners. Our Restaurant Success team is responsible for acquiring those partners, welcoming them into our community and ensuring we are creating long lasting relationships built on value and trust. Creating a marketplace that meets every consumer's needs requires a breadth of restaurant choice for every occasion. Working at SkipTheDishes as a Salesforce Administrator, you will be responsible for working with business analysts, administrators, developers and stakeholders to implement, integrate and maintain the Salesforce CRM solution. We are looking for a talented individual to join our Sales Enablement Team team which is focused primarily on supporting the Canadian Market.

**What's on Your Plate**:

- Interacting daily with end-users from multiple business units to understand their needs and provide efficient solutions in Salesforce
- Building out processes and workflow automation.
- Providing planning and design support for the development of solution architectures that will be implemented in multiple system environments.
- You'll be an integral part of increasing functionality within Salesforce as well as reducing manual entry for end-users.
- Experience developing complex real-time integrations using Salesforce and integrating Salesforce with different business systems, to deliver and support solutions and technical issues while performing ongoing Salesforce administration
- Coordinate and execute tasks related to the design, development and integration of Salesforce.
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or leveraging the system.
- Implementing new rollouts including end-user training and coaching.
- Performing 3rd party software integrations to increase workflow efficiency.
- Maintaining and executing excellence through all restaurant team projects and initiatives.
- Provide recommendations regarding redesign to meet business objectives and reinforce operational strategy.

**Recipe For Success**:

- In-depth Salesforce experience (2+ years)
- 1-2 years of highly relevant experience in process improvement, system automation or related fields.
- Experience in a non-mature Salesforce environment
- Required experience interfacing directly with end users, facilitating ongoing end-user training and providing proactive Salesforce solutions based on end-user needs
- Excellent communication and presentation skills
- Problem-solving and process mapping abilities.
- Ability to execute on projects independently and manage tasks through project management software.
- Take ownership over your work and outcomes.
- Passionate about building world-class products and processes.
- Experience working in an Agile project management environment.
- Thrives in a fast-paced environment, and is up to the challenge
- Salesforce Admin and Development experience is considered an asset.
- Apex coding language experience is not required but an asset.
- Relevant post-secondary degree/diploma or equivalent experience.

Nice to have Salesforce Certifications:

- Salesforce Administrator
- Salesforce Advanced Administrator
- Salesforce Business Analyst

**What It's Like to work At Skip**:
Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neur

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