Human Resources

2 weeks ago

Alberta, Canada SE Health Full time

**Position Summary**

Reporting to the Senior Director, Human Resources the HR/LR Manager, Alberta and BC, will provide guidance and advice on various Human Resources and Labour relations matters to build organizational capability and enable the achievement of overall business and HR strategies. Working with client groups in both non-union and union environments, the role will provide proactive leadership and support in areas such as coaching, counseling, organizational development, performance management, talent management and employee engagement. Further, the HR/LR Manager will provide value-added analysis and interpretation of key data and HR metrics. Acting as an internal consultant, the HR/LR Manager will collaborate with local management to proactively educate, promote, and develop a highly positive and engaged workforce.

**This is a hybrid role with significant flexibility for remote work while supporting SE operated seniors living facilities in Red Deer, AB, Edmonton, AB and BC. Occasional travel in Alberta and BC is required.**

**Responsibilities**:

- Provide sound HR and LR leadership, coaching and advice to support the operations leadership team on all people-related matters.
- Help cultivate a positive work environment to enable a motivated and engaged workforce and help optimize employee retention through effective, proactive human resource programs and communications.
- Work with the leadership team on the implementation of new business initiatives, including organization design, succession planning, leadership, and employee development, and change management, etc.
- Coach, guide and advise managers on legal and compliance matters, ensuring adherence to all relevant legislation, policies and procedures and the collective agreement.
- Provide consistent interpretation, advice, and counsel to support effective resolution of complex people management issues that may require corrective action or progressive discipline, as required.
- Develop and implement strategies to maintain ongoing communication and positive relationships with the union.
- Support the collective bargaining process. Ensure the timely communication and implementation of collective agreement changes.
- Manage the grievance process; prepare documentation for mediation or arbitration, as required.
- Respond to employee questions and concerns in a timely fashion, identify any patterns or trends in the issues presented, and develop potential solutions for long term resolution.
- Analyze and interpret HR metrics such as grievances, absenteeism, turnover, etc. Analyze trends and make recommendations to develop strategies to address underlying issues.
- Facilitate and conduct presentations and/or workshops, as required.
- Support the introduction of new programs, policies, and practices per SE Health’s standards.
- Perform other duties, as assigned.

***Qualifications**:

- University degree in Human Resources and/or Industrial Relations.
- Minimum of seven to ten years of related experience in both non-union and union environments.
- Thorough knowledge of employment and labour relations legislation, including the _Employment Standards Code_, _Labour Relations Code_ and _Human Rights Code_.
- Thorough knowledge of grievance and arbitration processes.
- Ability to manage and administer a broad range of tasks, including counseling managers and employees on the interpretation of policies, procedures and the collective agreements.
- Ability to establish and maintain effective working relationships with management and labour representatives.
- Knowledge and experience in HR best practices and policy development.
- Proven experience as an HR generalist with a strong background in performance management and employee and labour relations.
- Excellent organizational and creative problem-solving skills.
- Proven ability to analyze complex data from various sources and make sound recommendations.
- Strong communication skills in all areas: Written, verbal, and listening.
- Proven ability to collaborate, negotiate, facilitate, and resolve conflicts.
- Able to work independently, as well as in a team environment.
- Excellent interpersonal skills and ability to handle sensitive and difficult issues in a confidential manner.
- A proactive approach to customer service and relationship building with all levels of employees.
- Ability to multitask, embrace new knowledge and think in terms of a corporate-wide perspective.
- Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook.
- Valid driver’s license and the ability to travel.

**About SE Health**

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their mos

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