Medical Office Administrator
6 days ago
Grand River Physiotherapy is a well-established physiotherapy clinic in Fergus, Ontario. Opened in 1999, our busy physiotherapy clinics are looking for a full-time medical office administrator to join our busy team.
**Duties**
As an Office Administrator, duties will include (but are not limited to):
- Organizing and scheduling appointments, contacting patients to confirm appointments and providing relevant information about the clinic, as well as learning scheduling efficiency
- Maintaining strict confidentiality and professionalism
- Using EMR system to schedule, bill, and accurately enter client data
- Billing a variety of health insurance benefits (EHB, MVA, WSIB)
- Other day-to-day operations (laundry, tidying etc.)
**Qualifications**
- Minimum 1-2 years of physiotherapy (or medical) clinic experience is a definite asset
- Reliable, punctual, and flexible
- Experience working in a fast-paced environment, while handling a multi-line phone system, while providing exceptional customer service
- An aptitude for computers, including skill with electronic scheduling software and Microsoft Office
- Experience with taking payments - managing a POS system, and EHB billing
- Ability to perform a variety of clerical tasks efficiently and accurately
**Skills**
- very strong organizational and multi-tasking skills
- efficient working both independently and collaboratively as part of a team
- Excels in a quick-paced environment
- possesses excellent communication skills
- meticulous with billing and managing client details
**Job Types**: Full-time, Permanent
Pay: $21.50-$24.00 per hour
Expected hours: 33 - 38 per week
**Benefits**:
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Fergus, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (required)
**Experience**:
- Medical office: 2 years (required)
- receptionist: 2 years (required)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2025-01-27
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