Volunteer Coordinator

2 weeks ago

London, Canada Thames Talbot Land Trust Full time

**Full-time Contract Employment Opportunity**

**Position Title**: Volunteer Coordinator

**Reports to**: Executive Director or Designate

**Location**: Hybrid - London, ON office and some remote work

**Hours of work**: 30 hours per week, typically worked between Monday-Friday 9am-5pm, but with some evening and weekend work as needed

**Term**: Contract position between January 2024 and January 2025, with possibility of extension dependent upon funding

**Start Date**: January 2, 2023

**Compensation**: $24.40/hour with benefits

This is a full-time contract position with 2 weeks (60 hours) paid vacation annually, additional 3 paid days off (usually taken between Christmas and New Years Day but flexible), and professional development opportunities. TTLT is a hybrid workplace with flexible hours where teamwork and collaboration are highly valued.

**Position Summary**:
TTLT has around 150 active volunteers annually within our three volunteer programs (i.e. Stewardship, Outreach, and Office) as well as members of the Board of Directors and committees. The volunteer coordinator will be a key member of the team providing engaging and meaningful opportunities for volunteers, community groups, and corporate partners. The position will entail managing and growing all aspects of TTLT’s volunteer programs using Engagement Organizing principles, while ensuring volunteering opportunities are welcoming and inclusive.

**Key Responsibilities**:

- Developing/curating volunteer policies, procedures, and support materials such as a volunteer handbook, training videos, incident reporting processes and other similar items
- Volunteer orientation and onboarding including orientation events, one-on-one meet and greets with new volunteers, and various training
- Volunteer recognition and retention including coordinating the annual volunteer appreciation event and volunteer awards, as well as volunteer spotlights and other recognition initiatives
- Volunteer tracking including maintaining volunteers in the database (NationBuilder) such as creating profiles, tagging profiles and recording hours contributed
- Providing oversight and administrative support to volunteer-led projects and programs such as Passport to Nature
- Tracking and communicating volunteer impacts
- Regular e-blast communications with volunteers targeted to specific interests
- Ensuring volunteer events and opportunities are welcoming and inclusive to all participants
- Working with other staff to organize and implement volunteer events/opportunities and to build up volunteer programs

**Experience, Abilities & Skills**:
**Must have**:

- Strong customer service skills and ability to build positive relationships with individuals with diverse backgrounds, experiences, ages, and abilities
- People person personality with excellent public speaking skills in both formal and informal settings
- Some experience coordinating volunteers
- Experience developing engaging presentations, graphics, and/or social media posts
- Some experience in Canva and Meta Business
- Analytical and systems-oriented thinking - able to look at a system and make it better
- Excellent written and oral communication skills
- Strong attention to detail and organizational skills
- Ability to manage multiple projects and prioritize work
- Ability to work collaboratively and engage people in a positive manner
- A commitment to anti-racism and supporting accessibility and inclusivity through all aspects of your work

**Assets**:

- Understanding of and experience with Engagement Organizing principles
- Experience with customer relations management (CRM) software such as NationBuilder
- Experience working in a non-profit setting
- Interest in nature conservation and/or environmentalism
- G Driver’s license

**How to apply**:

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