Simulation/laboratory Coordinator

2 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 13

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Faculty of Health Sciences is a large, diverse, and comprehensive unit, comprised of six Schools (Nursing, Kinesiology, Health Studies, Physical Therapy, Occupational Therapy and Communication Sciences and Disorders), a large Interdisciplinary Graduate Program in Health and Rehabilitation Sciences and four Research Centres. The Faculty has more than 3,200 undergraduate students and more than 800 graduate students (200 PhD students). The Arthur Labatt Family School of Nursing generates knowledge and prepares nurses to be transformative leaders and innovators through equity-promoting research, education and practice, locally and globally.

**Responsibilities**:
The Simulation/Laboratory Coordinator will act as a point person for health and safety issues, conduct inspections to ensure safe laboratory practices are employed, and assist in the resolution of issues that arise in the facilities including troubleshooting and repairing minor technical problems with equipment and coordinating repairs through the preferred vendors as required. The Simulation/Laboratory Coordinator will directly supervise full-time and part-time Technical Specialists, manage the student volunteer program, and oversee Standardized Patients in the simulation and laboratory facilities.

**Qualifications**:
**Education**:

- Bachelor’s degree in Health Sciences, Computer Systems/ Information Technology, or a related field
- Master’s degree in Health Sciences, Computer Systems/ Information Technology, or a related field preferred

**Experience**:

- 3 years experience leading support services for technical device/equipment, computer hardware and software
- 3 years experience of direct supervision of staff
- Previous experience in leading technical support services in an education or health care environment is preferred
- Previous experience leading teams in a unionized health or education environment preferred
- Experience working with faculty members related to design and delivery of educational programs in Health Sciences is preferred
- Experience working in inter-disciplinary teams of faculty and non-academic partners preferred

Knowledge, Skills & Abilities:

- Familiarity with preventative maintenance techniques and practices for high-value equipment
- Excellent troubleshooting ability along with hands-on expertise in technical support
- Demonstrated ability to research/investigate issues and resolve problems
- Knowledge of general laboratory procedures
- Ability to provide guidance on the proper and safe use of materials and equipment and to adhere to legislated safety requirements and Western safety policies
- Communication skills to describe technical concepts effectively to both novice and sophisticated users
- Ability to write clear, concise and accurate procedural documentation
- Ability to process information with high levels of accuracy
- Ability and willingness to stay abreast of technological developments
- Strong attention to detail and proofreading abilities with an excellent command of the English language
- Ability to work in a fluid and challenging work environment with changing deadlines
- Ability to work in a fast-paced environment, meet tight deadlines and adapt to growth and change
- Ability to multi-task and maintain an organized and effective personal work environment
- Self-driven, independent thinker who is highly motivated and possesses an intrinsic passion for quality
- Demonstrated ability to work independently and take initiative and follow through on work assignments
- Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
- Excellent interpersonal skills with the ability to coach team members as well as support internal/external clients
- Strong communication and interpersonal skills with the ability to develop effective,
- professional, mutually beneficial relationships with varied stakeholders (e.g. academics, students, service providers, policy makers)
- Ability to provide guidance, support and feedback in a way that is positively received
- Demonstrated ability to supervise and direct staff and volunteers

**Background Checks**:
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout

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