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Retail Store Manager

2 months ago


Guelph, Ontario, Canada 2045384 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 2045384 Ontario Inc. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our sales floor, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and motivate a team of 3-4 retail salespersons and sales clerks to achieve sales targets and provide excellent customer service.
    • Provide guidance and support to team members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Operations and Administration
    • Manage the sales floor, including inventory management, stock ordering, and merchandise returns.
    • Authorize payments by cheque and manage cash handling procedures.
    • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Customer Service and Sales
    • Ensure exceptional customer service by responding to customer inquiries, resolving issues, and providing product recommendations.
    • Sell merchandise and promote products to customers to drive sales growth.
  • Work Environment and Physical Demands
    • Work in a fast-paced environment with tight deadlines and high pressure to meet sales targets.
    • Stand for extended periods, walk, and perform manual dexterity tasks, such as bending, crouching, and kneeling.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • Experience in retail sales or management is an asset.
  • Language and Communication
    • Fluency in English is required.
  • Work Schedule and Availability
    • 35 to 40 hours per week.
What We Offer

As a Retail Store Supervisor at 2045384 Ontario Inc, you will have the opportunity to work in a dynamic and fast-paced environment, develop your leadership and sales skills, and contribute to the success of our retail operations.