Experienced Retail Sales Associate

2 weeks ago


Calgary, Canada Canadian Footwear Full time

**Welcome to Canadian Footwear - We Fit You**

**Position Summary**

Canadian Footwear is well known and recognized for its focus on foot health and excellence in customer experience. We are looking for exceptional people to join our expanding team in Calgary. If you are focused on customer service, have an excellent background in retail experience, and want to make a difference in the lives of your fellow Canadians we are interested in speaking to you.

Every day our associates help customers find their best fit in footwear and find solutions to their foot health concerns. We are passionate about what we do, and it shows

We are currently seeking an Experienced Retail Sales Associate (RSA) to join our team at our Calgary location.

Behind our in-store Associates is a supporting team of professionals who curate our product assortment, ensure timely deliveries, create engaging marketing, and keep our systems running at optimal effectiveness.

**Who You Are**
- A passionate and engaged brand ambassador
- Focused on achieving both personal and team sales objectives
- Focused on becoming an expert in footwear and footwear accessories
- A perfectionist in providing customer experience and customer care
- Engaged in your personal development through training and coaching
- A customer and team advocate who is ready to roll up their sleeves at work

**What You’ll Need**
- A passion for retail, footwear, and ensuring that our customers receive the best in customer experience. Living up to the ‘We Fit You’ brand commitment.
- Great people skills. An excellent listener. The ability to build relationships is a must
- Experience in retail sales is a must

**What You’ll Do**
- Greet and Welcome all Customers
- Measure and Fit customers under our ‘We Fit You’ guidelines
- Computer Entry: Sales, Returns, Exchanges, Credit Notes, and Gift Cards
- Paperwork: Customer Holds, Special Orders, Transfers, and Other Forms
- Handle Cash / Credit transactions within our Point of Sale (POS) system
- Assist with Store Readiness: Cleaning, Dusting, Vacuuming, etc.
- Merchandising: Product Placement, Alignment, Stock Room, etc.
- Attending Product Knowledge and Sales Training Events

**What We’ll Offer**
- Up to 29 Hours / Week - With an opportunity to take on additional shifts as available
- Paid Training to ensure Canadian Footwear standards are easily achieved
- Rewards & Recognition Program (Cash Bonus, Gift Cards, Sporting Event Tickets)
- Base Hourly Wage plus Healthy Sales Commission and Profit Sharing
- Staff Discount and Purchase Program

**Job Types**: Part-time, Permanent
Part-time hours: 20-29 per week

**Benefits**:

- Store discount

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 4 hour shift
- 8 hour shift

Work setting:

- Specialty store

COVID-19 considerations:
COVID-19 protocols are in place where we recommend the use of personal protective equipment such as masks, shields, hand sanitizer, and physical distancing.

**Education**:

- Secondary School (required)

**Experience**:

- Retail sales: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person



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