Retail Sales Associate

2 weeks ago

Calgary, Canada Heritage Park Historical Village Full time

**Job Title**: Retail Sales Associate

**Reports To**: Retail Supervisor(s) and/or Guest Services Manager

**Job Summary**:
Dedicated to sharing our amazing products and experiences, our Retail Sales Associates strive to provide a best in class guest experience to all who walk through our doors. Our friendly interactions, strong product knowledge and attention to detail will connect our guests with the products we sell and the memories we shape.

**Duties and Responsibilities**:

- Create a warm and welcoming environment in our stores
- Leverage our product to tell stories
- Engage and connect with our guests on the sales floor
- Curate specific product collections for each guest you meet
- Ensure visual standards are followed and maintained
- Seek information regarding new products, promotions and Park activities
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Share ideas with the leadership team on how to improve the employee and guest experience
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our guests
- Assists with the setup and teardown of seasonal events/merchandise for various stores.
- Other duties as assigned.

**Education and Experience**:
Experience in specialty retail or a retail environment preferred but not required

**Skills**:

- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of our retail operation
- An outgoing, enthusiastic and professional demeanor. Fluency in English is essential; additional language skills would be an asset
- Must be able to take initiative and work independently as well as being an effective member of the team

**Special Clothing**:
This is a costumed position. Costume(s) are provided by Heritage Parkand typically paired with the employee’s personal clothing items, accessories and footwear, all of which must adhere to Heritage Park’s Costume Policy.

**Special Working Conditions**:

- This position involves standing for long periods of time. Some heavy lifting is also required.
- Ability to work a flexible schedule, including evenings, weekends and holidays

**Job Types**: Full-time, Seasonal

Day range:

- Monday to Friday

Flexible Language Requirement:

- French not required

Shift:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: One location

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