Commercial Lines Account Manager
3 months ago
**Are you looking to develop your professional career in a growing industry? **Do you have a great attitude and want to go above and beyond for your clients?**
We have an incredible opportunity for you
**The Opportunity**
At Duliban Insurance, we are not your average broker - when you join the Duliban Dream Team, you become part of the family Our tenets of _honesty_, _integrity_ and _hard work_ inform everything we do - from our innovative technological approach to our commitment to the communities we serve, we drive for excellence while maintaining our homegrown roots.
In this role, you will be responsible for providing exceptional service in all aspects of commercial business, including fleet insurance, contractors, retail, and hospitality. You will be responsible for managing the customer experience with policy changes, endorsements, claims and other client inquires. You will be working alongside a terrific group of people able to collaborate on effective solutions for our valued clients.
**Primary Responsibilities**
- Manage and service a set book of commercial and farm clients.
- Administer the renewal process in obtaining renewal information, review coverages, renewal terms and make coverage recommendations
- Provide support and assistance to clients during the claims process
- Focus on building rapport with clients and meet and exceed retention goals
- Remarket existing policies as required
- Mono-line sales
- Conduct policy changes
- gathering information, overseeing the changes with the client
- Work alongside Junior Account Managers to oversee administrative responsibilities
- Demonstrates a high degree of professionalism and integrity, with effective communication skills
- Works well within a team and independently
- Possesses an in-depth understanding of commercial insurance
- Embodies great people skills to support overall team performance - patient, enthusiastic, and dedicated professional who leads by example
- Is detail oriented, organized and accurate
- Exhibits proficiency in the use of various software specific to the insurance industry
**Qualifications Required**
- CAIB or progressing towards CAIB designation is an asset
- Proficient computer skills
- Strong written, oral and interpersonal skills.
**The Company**
Duliban Insurance Brokers is an award-winning third generation brokerage that has been consistently named a top insurance workplace, winner of Brokerage of the Year (2019), and Lincoln’s Business of the Year (2022). With offices across Niagara and Haldimand, our team prides itself on helping clients find simple, affordable solutions to all their auto, home, business and farm insurance needs.
As a valued Dream Team Member, you receive:
- Competitive compensation
- A benefit package including medical, dental and vision coverage
- A health spending account to use at your discretion
- RRSP and DPSP Plan
- Training and development opportunities
- Paid time off to volunteer in the community
Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals committed to the communities we serve. Come and join us
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