On Call Client Service Coordinator

1 month ago


Edmonton, Canada Bayshore HealthCare Full time

Bayshore is looking for an experienced On Call **Client Service Coordinator** to join our amazing team. This important customer service role is responsible for administrative tasks including answering phones, scheduling clients and caregivers, receiving visitors and inquiries.

**Working hours for this role will be on a rotation from 6:00pm
- 8:00am and includes weekends and Statutory Holiday's**

**Starting hourly wage $20.00**

If your calling is to be the “difference” by providing outstanding customer service, then a Career with Bayshore is the Perfect Fit for YOU

**Why Bayshore?**

Bayshore strives to take good care of you - while you make a difference for others.

**Feel rewarded for doing what you love** - Do you want to make a difference while being competitively rewarded for the critical work that you do? We will empower you to do work you are passionate about with autonomy and support from experienced colleagues and supervisors. We offer competitive pay and comprehensive company-sponsored benefits for you and your family

**Chart your path -** Take charge of your day and manage what’s important to you. We offer work flexibility designed to empower you in a rewarding career

**Shape the wellbeing of our clients & communities** - Take control and use your expertise to create special moments for your clients and caregivers

**Realize your full potential** - We are committed to helping you realize the future you desire and we achieve this through a wide variety of work options, continuous learning, and access to mentors and experts

**Work in a safe and healthy work environment** - We take health & safety seriously. We provide personal protective equipment (PPE), relevant training in line with evolving health guidelines, and daily infection prevention screening of clients and workers to help prevent exposures to COVID-19

Job Qualification

**Education**
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

**Experience**
A minimum of two years related customer service experience, preferably in healthcare.

**Other Skills and Abilities**
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two dose vaccine series or one dose of a single
- dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
- All Bayshore locations operate in accordance with all applicable Federal and Provincial Accessibility & Human Rights legislative requirements._



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