Host/hostess

3 weeks ago

Stratford, Canada Romeos Corner Cafe Full time

A **Host** is the first person the guest sees and the last: you are the face of the restaurant As a host, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

**What you will do**:

- Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$16.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- Food Service Hosts: 1 year (preferred)
- hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

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