Service Coordinator

2 weeks ago


Winnipeg, Canada Overhead Door Corporation Full time

R

esponsibilities:
- nswers incoming service calls
- chedule service and warranty calls with the customer
- pens and completes work orders including material and equipment sourcing
- eceives PO or Credit Card information from the customer prior to dispatching employees
- istributes required paperwork to our technicians, parts department and warehouse personnel
- ispatches and communicates with our technicians for the required information relevant to the job prior to or during the s

ervice call cycle
- ther duties, as assigned S

kills:
- ustomer service savvy and above average communication proficiency
- bility to prioritize tasks, manage stress and diffuse difficult situations
- ell organized with great attention to detail
- uperior resourcefulness, integrity, and solid work ethic
- bility to work in a team environment
- nowledge in shipping, logistics, construction, and overhead doors is an asset

Q

ualifications:
- 5 years of experience scheduling and dispatching field service
- orking knowledge of MS Outlook (including calendar) and Excel
- inimum completed education - high school
- ossess a valid Driver's License and vehicle W

e offer:
- positive work environment with competitive pay and an excellent benefit plan
- omprehensive technical, safety and product training provided
- pportunity to build a long-term career with upward mobility
- xcellent Health and Dental benefits offered for full time employees
- OR Certified workplace
- qual opportunity employer T
- Apply: I

pplications will be accepted until the position has been filled. C



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