Customer Service Agent

2 months ago


Mount Brydges, Canada Hillen Nursery Ltd. Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 to 54 hours per week
- Education: No degree, certificate or diploma
- Experience: Experience an asset
- **Work setting**:

- Rural area
- Business
- ** Tasks**:

- Maintain and manage digital database
- Work with mínimal supervision
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Provide customer service
- Plan and organize daily operations
- Investigate complaints and claims
- **Computer and technology knowledge**:

- Microsoft Publisher
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Google Drive
- Adobe Acrobat Reader
- Electronic mail
- Google Docs
- ** Transportation/travel information**:

- Own transportation
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Ability to work independently
- ** Personal suitability**:

- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Judgement
- Ability to multitask
- Dependability
- Quick learner
- Accurate
- Adaptability
- Time management
- Accountability
- Due diligence
- ** Government programs**:

- Recognized employer
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- ** Financial benefits**:

- As per collective agreement
- Registered Retirement Savings Plan (RRSP)
- ** Other benefits**:

- Free parking available
- Parking available
- Travel insurance


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