Patient Care Administrator
3 weeks ago
**JOB DESCRIPTION**
**Art of Hearing** is an established independent, locally owned Hearing Healthcare Clinic committed to providing the highest level of care, attention and value to our patients. We are currently seeking a highly motivated, compassionate, personable, and professional Patient Care Administrator to cover 14 months maternity leave.
**THE POSITION**:
Your position is very important as the **Patient Care Administrator.** You are the first contact by phone or in person that our patients will have and you will need to make a great first impression. This position reports to the Director of the clinic and will be responsible for the administrative support to the hearing care professionals.
**As a Patient Care Administrator, you will have the following responsibilities**:
**Customer service**:
Opening and closing the clinic.
Greeting patients.
Booking appointments and managing schedules.
Triaging appointments.
Helping patients with minor hearing aid issues.
**Administrative responsibilities**:
Registering new patients.
Maintaining accurate and organized information in the files.
Preparing fitting packages.
Shipping and receiving.
Managing inventory.
Managing sales.
Following up with patients.
**Accounting Responsibilities**:
Entering invoices
Completing and submitting third party invoices.
Processing all payments with debit, credit, cash or cheques.
Review and pay bills for different providers.
Scanning all manufacturer invoices
**General responsibilities**:
Organizing and ordering clinic supplies.
Daily light cleaning.
**Qualifications**:
Post secondary studies in Medical Administration or a related field.
Excellent verbal and written English skills.
At least two years of administrative experience.
Organized and able to multitask.
Ability to manage time and meet deadlines.
Willing to learn and expand knowledge in hearing healthcare.
**Salary**: Between $38,000 and $39,000.
**Expected start date**: July 4, 2023 - Training will be held 2 weeks prior, 3 days per week.
**Job Types**: Full-time, Fixed term contract
Contract length: 14 months
**Salary**: $38,000.00-$40,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Aurora, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 2023-05-31
Expected start date: 2023-07-04
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