Bar Manager

6 months ago


Toronto, Canada Lobster Burger Bar Toronto Full time

“Food and hospitality is what we breathe, execution is what we live for"

LBB serves delicious dishes, with a focus on fresh, high-quality ingredients sourced from local Canadian farmers and producers. Our burgers are made from certified AAA Aged Angus beef. All protein offerings, including lobster, are hormone and antibiotic-free. Fresh lobster is brought in weekly from our own plant on the East Coast of Canada. We take pride in being involved in the whole process from ocean to table.

**Responsibilities**:

- Oversee the day-to-day operations of the bar, ensuring smooth and efficient service
- Manage and train bar staff, including bartenders, servers and hosts
- Develop and implement policies and procedures to maintain high standards of customer service
- Create and update drink menus, ensuring a wide selection of beverages to cater to different tastes
- Monitor inventory levels and order supplies as needed
- Use Optimum Control program as a tool to manage inventory and look at weekly reports
- Handle customer complaints or concerns in a professional manner
- Adhere to all food safety and sanitation regulations
- Maintain both restaurant cleanliness standards as well as staff appearance and attire standards.
- Reinforce and adhere to all company policies and best practices with respect to restaurant operations. Includes holding staff accountable for their duties and disciplining them when need be.

**Requirements**:

- Previous experience in restaurant management or a similar role
- Smart Serve certification and knowledge of compliance of all guidelines set out by the AGCO
- Knowledge on spirits, cocktails, basic mixology, beer and wine. Possession of WSET or any accredited wine knowledge certification preferred.
- Must be available to work mornings, afternoons, and nights, weekends, and public holidays.
- Experience and proficiency with usage of point-of-sale systems especially Silverware and Clover as well as Open Table reservation management app.
- Ability to stand and walk on feet for extended periods of time during shift while being able to lift 50lbs
- Strong leadership skills with the ability to motivate and supervise a team
- Excellent customer service skills, with a friendly and approachable demeanor
- Knowledge of bar operations, including drink preparation and cash handling
- Familiarity with food safety regulations and procedures
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written as well as proficiency in excel, word, etc.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by management.

**Salary**: $40,000.00-$42,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Licence/Certification:

- Smart Serve (required)

Work Location: In person


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